My 2015 BMW 320i (VIN: [[redacted]]) intermittently loses power steering assistance while driving, creating a serious safety concern. BMW Service Bulletin SI [[redacted]] describes similar EPS-related issues. Given the nature of this failure, I believe it deserves further review beyond the vehicle's warranty status. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering
BMW 320I Steering problems by year
5 complaints filed with NHTSA about the BMW 320I's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
Steering complaints by model year
Latest 320I steering complaints
The contact owns a 2014 BMW 320I. The contact stated that while stopped at a stop light, the vehicle started shaking and vibrating with the check engine warning light illuminated, with the message "Drive Train Malfunction" displayed. The contact stated that later while attempting to drive there was a loud sound coming from the engine compartment and the vehicle became difficult to steer. The vehicle was parked due to the fear of a crash. The failure mileage was 77,000.
Tl* the contact owns a 2014 bmw 320i. After parking the vehicle with the brakes engaged, the transmission shifted gears independently. The failure occurred multiple times. The dealer stated that the floormats depressed the accelerator pedal and caused the vehicle to shift to other gears. The manufacturer was notified of the failure. The manufacturer performed an investigation confirming the dealer's diagnosis. The approximate failure mileage was 17,000. ..Updated 12/17/14 *bf updated 9/29/2015 *js
Sudden lost steering power while making a right turn at a stop sign. It became almost impossible to steer the vehicle and it is dangerous to drive. *Tr
Power steering failed and car became impossible to steer while driving. *Tr
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data