I recently used the jack in my 1999 bmw 528i for the first time ever a few days ago. The jack is not compatible with the car. It is labeled for 1997 and 1998 cars - not the 1999 I own. While jacking to remove a tire the jack popped of place with force and the car fell. Luckily I had not removed the tire. I contacted bmw customer relations and they refused to provide the correct jack. Bmw policy if to not address any issue after the 4year/50,000mile warranty is expired....Even if it is a safety issue. Hopefully the nhtsa can address this safety issue with bmw usa. *Tr
Body, doors & structure
BMW 528I Body problems by year
16 complaints filed with NHTSA about the BMW 528I's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Latest 528I body complaints
Tl*the contact owns a 1998 bmw 528i. The contact stated that the driver side door handle inside the passenger compartment would fall off in her hand. The failure occurred a total of eight times and prevented her from exiting the vehicle. There were no warnings prior to the failure. The contact repaired the failure herself on seven occasions because it would cost $249 to repair it at a dealer. The current mileage was 117,000 and failure mileage was approximately 50,000.
Tl*the contact owns a 1998 bmw 528i. While the engine was running, the contact smelled something burning. He discovered that the brake light for the window burned through the housing and fell into the trunk. The bulb landed by the fuel tank. No repairs have been made and the cause of the failure was unknown. Furthermore, the passenger and driver side handles failed to open the doors from inside the passenger compartment. The doors would only open from the outside. The failure mileage was 138,000 and current mileage was 166,000.
While driving at night on interstate 5, southbound north of los angeles in vicinity of sun valley, my 1997 bmw 528i struck a large (30 gallon) plastic barrel in the roadway, impacting the lower front center/right of the vehicle. The air bags did not deploy. Damage was extensive enough that the insurance company considers it a total loss (exceeding $12,000). There is a nhtsa recall outstanding on the 1997 bmw 5 series (recall number 04v183000) regarding defective front suspension/strut components, but my call to bmw...
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at 800-831-1117 did not result in any assistance with regard to my vehicle. They were only able to confirm two other recall services that had been performed. My insurance company is offering me a settlement for total loss, but I would prefer that the car be repaired and that bmw bear their share of the cost for the substantial portion of damage due to the known defect.
Dt*: the contact stated while attempting to exit the vehicle, the interior door handles broke off both the driver and passenger side without warning. The dealership and manufacturer were notified however, no repairs have been made. Updated 03/03/06.
The front driver side inside plastic door handle snapped. This caused the consumer to roll the window down to use the outside door handle to exit the vehicle. The dealership was notified, but did not resolve the problem. *Ak bmw considered the problem to be an integral part/trim and did not honor the warranty. The driver door squeaked upon opening and closing and there was a squeak coming from the right side of the vehicle that would go up to 35 mph in which the dealer could not duplicate the problem. *Sc *jb
Door handle '99 528i bmw broke off (made of plastic) = is potentially dangerous in a crash necessitating rapid exit from vehicle. *Cb
While trying to open passenger door the with the key door latch and keyless entry remote, was unable to open door.*Ak
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
The driver's interior door handle, which is plastic, broke completely off as I tried to exit. I contacted the local bmw customer service rep and was told that this was a common problem on these vehicles, however, I recall has not been issued. He suggested I pay to get it fixed and retain the receipt in the event of a recall. I requested the number for the bmw customer care in order to document the failure. Bmw customer care stated that the problem was unknown to them and they did not anticipate a recall. ...
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Although this incident occurred under normal usage, in the event of an accident it could have fatal consequences, furthermore, I am forced to drive my car without a interior latch until I can get in for a scheduled appointment, ie. 3 Weeks.
The rear differential mount failed, the sheet metal where it is mounted is thin and experienced cracking around the mount causing it to fail. *Slc
When alarm is set, doors will not open from inside car - child was locked inside car for over an hour with no way to get out
TRUNK MOTOR LOCK ACTUATOR FAILED. YH
AUTOMATIC TRUCK LATCH FAILED. YH
ELECTRONIC TRUNK RELEASE FAILED. *YC
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data