Certain vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 118, 'Power operated window, partition, and roof panel systems.' Under the standard, the sunroof may only be closed when the ignition is on, or after the...
Body, doors & structure
Buick Lucerne Body problems by year
124 complaints filed with NHTSA about the Buick Lucerne's body, doors & structure. Doors, hoods and latches, frame rust, sunroofs, leaks, trim and structural failures.
Body complaints by model year
Body recalls
Latest Lucerne body complaints
Yes, as I was driving down the highway doing the current speed limit my hood had a complete failure where the adhesive for the hood separated completely in the top layer flew off, obstructed my driving for more than 10 seconds then flew off and almost hit multiple cars behind me. Thank goodness this caused me to pull over off the road, but the safety of others and I were at very harms way due to a malfunction in the vehicles quality of built in the glue separation.
The vehicle's instrument cluster appears to be a non-original unit that may not be correct for the model year. The cluster is responsible for displaying the odometer and communicating with other vehicle systems. After purchase, I observed that diagnostic scan tools could not consistently access or communicate with multiple modules, and an experienced mechanic indicated the instrument cluster may be incompatible with the vehicle's configuration. Because the odometer reading is displayed through this component,...
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there is concern that the mileage may not be independently verifiable. The vehicle otherwise operates, but diagnostic communication inconsistencies raise questions about the reliability of system-level data. Additionally, there does not appear to be any service documentation indicating that the instrument cluster or odometer system was replaced, repaired, or recalibrated. This creates uncertainty regarding how the current mileage reading was established. The inability to fully verify mileage and system data may affect maintenance accuracy, resale valuation, and overall confidence in vehicle information.
The contact owns a 2011 Buick Lucerne. The contact stated that while using the front driver's side interior door handle to exit the vehicle, there was an abnormal cracking sound coming from the door. The contact stated that the failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where the front driver's side door handle was replaced approximately 4-5 times. The vehicle was recently repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 28,000.
I purchased the car from Buick Spec dealership in Prosser WA on Aug. 2, 2021. The car was sold to me with rocket panel damaged, the rear brakes- rotors needed replaced and one side brake completely gone..the pins frozen. The cars transmission fluid dark dirty..low on oil..no coolant or wiper fluid at purchase. They brought car to me during covid. The door didn't shut properly I assumed the rubber around door needed replaced and I planned to have it repaired until I seen a bulge under my driver's side door.took it...
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in and was told by 2 certified auto body places the rocker panel was damaged. My Car started to shimmy when stopping and now the prior recall of fuse relay box burning caused my car to be currently sitting. I don't understand how they could sell me a car like this and this is my complaints. I want my repairs done and money reimbursed I've already paid for. The dealership said because I purchased car AS IS. they aren't responsible to fix. I've owned the car a little over 3 months. This seems unfair and I want answers!!!
The trunk allows water to enter each time it rains. This causes water to collect in the spare tire department in the trunk. After it rains, trunk must be vacuumed out in order to retrieve water out of trunk. Unfortunately, this has caused my trunk liner to mold completely, as well as to begin molding under my back seat. My daughter and I have a mold allergy which has been affected by the mold in the car which is impossible to get rid of due to the location it has grown.
Front passenger door latch has come loose multiple times while in the vehicle. It temporarily fixes itself, then randomly occurs again. Door will not open from the inside or outside. This is definitely a hazard in an accident. This isn't the first lucerne that I've driven with this problem and it's quite common. There is no safety lock on the door for this to keep happening.
Tl* the contact owns a 2009 buick lucerne. The contact stated that while his girlfriend was driving at an unknown rate of speed upon exiting a highway, the vehicle had shut off without warning. She was able to pull the vehicle over and restart the vehicle. As the contact's girlfriend proceeded to drive, she initially smelled smoke coming from the vehicle; she then saw a flame ignite from the bottom rear passenger seat. She stated that she was initially unable to unlock the doors or roll down the driver side window;...
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after a second attempt, she was able to roll down the driver side window and exited the vehicle. A fellow motorist saw the situation and called the fire department. The fire department arrived and extinguished the fire. A fire report was filed and no injuries were reported as a result of the fire. The vehicle was destroyed at the scene and was towed to an independent junk yard. The contact called penske buick gmc(100 s museum rd, shillington, pa 19607) where he was informed that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 88,000.
Intermittent failure of windscreen wipers on a random basis
The door locks don't operate as it was designed due to a binding lock rod grommet preventing the lock rod from actuating the lock. This was not due to any accident nor was the car traveling to initiate this problem.
Auto was in accident. Left front quarter panel, in front of l wheel. Basically, car was run over. See photos. Air bags did not go off. Accident on 8-28-2019. Car being held in case nhtsa wants to inspect it. Please contact me so I may notify ins. Co. Regarding status of said car, accident and if they should keep it.
Going down highway 70 mph straightaway car stalled able to get to side of highway pulled off seat found fuse box temp hot when cooled down noticed fuel relay switch burnt out. Common problem with car due to engineering of seat brackets hitting fuse box and damaging it. This is the second time in 5 years fuse box has been replaced by certified dealership. Obviously problem is with the engineering of seat bracket but apparently dealer does not take me seriously and did not trim seat clips per my specific request bc...
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there is only a bulletin from gm 15-na-051 not a recall. Several complaints have been made and must be common enough for a bulletin luckily no one was tailgating or this could have been a very serious accident.
Door does not open using either inner or outer door handle. I have seen many people complain about this issue on line. Buick has had this problem on multiple cars for multiple years. Safety issue big time when one cannot get out of the car quickly because door won't open. There are only 2 people in my family and thus the rear doors are very seldom used. Did not break from overuse, design problem.
Rear door(s) will not open from either the outside handle or the inside. This is definitely not related to the position of the child lock protection on the doors. It appears sporadically at first until, finally, nothing can be done to open the door(s). This is a extreme safety hazard if someone needs to get out of the car in a hurry (i.E. Fire, accident, etc.) One would have to crawl over the front seats to get out in this situation. This appears to be a common problem/complaint among buick lucerne owners (via the internet) and with various model years.
Automatic door locks on various doors have failed repeatedly. This problem has required entire replacement of the door lock/latch assembly's which is quite expensive. Failure of door locks is sometimes not immediately noticeable since it is intermittent at first, until it does not work at all. Children or persons could fall out of car as result of failed locks that you think are locked but they are not. You rely on the door locks to keep everyone safe from accidentally opening the doors.
Tl* the contact owns a 2006 buick lucerne. The contact stated that the rear passenger door would not open from inside or outside the vehicle. The contact called budd baer buick at 724-222-0700 and was informed that there were no recalls. The dealer suggested that the contact place a pick inside of the door to remedy the failure. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data