The contact owns a 2025 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number 26V189000 (Air Bags); however, the remedy parts were not yet available to complete the recall repair. The dealer was contacted and confirmed that the remedy parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2023-2026 · 4 model years
Chrysler Pacifica AWD Problems by year
Owners have filed 242 complaints about the Chrysler Pacifica AWD across 4 model years, and it has 0 recalls. The 2023 has the most complaints once its age is allowed for (156). The most reported problem area is the engine & cooling, followed by the electrical system.
- Complaints
- 242
- Recalls
- 0
- Crashes
- 10
- Fires
- 1
- Injuries
- 3
- Deaths
- 0
Pacifica AWD complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Pacifica AWD problems
Latest Pacifica AWD complaints
I was driving at highway speeds when the vehicle issued a warning to immediately stop before vehicle shuts down in 2 minutes. This presented a very dangerous situation trying to get off of highway surrounded in traffic quickly, and being stuck on a highway shoulder with trucks passing us at 70mph. An emergency roadside technician checked the engine light code to be POA43. Chrysler will not fix the car however because they state that the code didn't come from their dealership technician.
Vehicle has had ongoing electrical and transmission issues. Was purchased in 2024 w/6k miles, under warranty. Now on 10th service at 47K miles, including two shifter replacements, a full transmission replacement, and three battery (main and aux) replacements. On the most recent service, team could not diagnose the cause of the battery drain, but noted "battery so overcharged it was on the verge of exploding". It is important to note that this battery was installed as of March of 2026. The vehicle clearly has a...
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parasitic draw or a failing alternator/voltage regulator that is frying the shifter electronics. If this vehicle suffers a thermal event or complete powertrain failure on the highway after I was sent away with an unresolved shifting issue, the paper trail shows a clear failure to repair a pre-existing safety hazard reported under warranty."
I was driving down the highway at 65 mph in heavy 5pm traffic with my boyfriend in the passenger seat, and suddenly, the driver-side sun visor fell off and hit me in the face. I almost lost control of the car. It was hanging there the rest of the drive. I couldn't pull over or anything because of the traffic and no safe place to stop. I had to drive with one hand and hold the visor out of the way with the other hand while trying to also shield my eyes from the extreme sun of that time of day. There is a Chrysler...
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technician bulletin for the Pacifica about the left-side sun visor appearing loose, yet they haven't bothered to issue a recall, and they won't even fix it for free. They want $544.54! I have extreme sun sensitivity, and they won't do anything about the visor. The repair shop at the dealership didn't even give me a price on replacing the visor for 3 days. Instead, they tried to get me to do a bunch of other repairs when I had already had a full diagnostic elsewhere a few weeks before and they did a recall repair without even asking my permission, and I had not signed anything. It took about two hours, but I was finally able to disconnect the visor myself so that it would not continue to dangle in my face when I drove the car. They refused to give me the part number I needed to repair the visor myself.
While driving a 2025 Chrysler Pacifica rental vehicle at highway speeds on the interstate, the vehicle experienced a catastrophic electronic throttle/cruise control failure resulting in sudden, violent, and sustained unintended acceleration. The cruise control system completely locked up and would not disengage. When the accelerator stuck, I heavily depressed the service brakes, but the braking system was completely unable to overcome the wide-open throttle of the engine. The vehicle refused to decelerate. To...
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prevent a catastrophic high-speed collision, I was forced to shift the transmission into Neutral while traveling at highway speeds to disconnect the engine from the drivetrain. The incident lasted continuously for over 30 minutes on the interstate as I managed the runaway vehicle. Post-Incident Behavior and Diagnostics: Upon bringing the vehicle to a stop on the shoulder of the highway, the transmission locked and the engine continued to race wildly, pinned at a constant 3,200 RPMs while in stationary Neutral. Tapping or shifting the transmission was impossible. The vehicle refused to shut down normally, forcing me to repeatedly cycle the electronic ignition button under extreme duress before the engine completely turned off. Upon restarting the vehicle, the electronic glitch reset itself and did not immediately replicate. There were 3 passengers inside the vehicle and 2 trailing eyewitnesses in a separate vehicle who observed the illuminated brake lights during the uncontrolled acceleration. This vehicle is a severe public safety hazard and represents a failure of the brake-override safety logic. I have preserved hard video evidence of the dashboard diagnostics and the 3,200 RPM engine racing while stopped.
While driving, the vehicle suffered a sudden, severe, and un-commanded complete loss of propulsion and motive power on a live roadway, posing an immediate crash hazard. * Sequential Fault Chain: 1. An audible, physical "pop" was heard emanating from beneath the engine bay/high-voltage system compartment. 2. Immediate loss of acceleration and propulsion. 3. Simultaneous illumination of the Check Engine Light, a "Service Charging System" warning message, and a "Turtle" (absolute critical limp-mode)...
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dashboard icon. 4. Electrical failure cascading to the interior control panel and displays, which flickered and went entirely dark while the vehicle was still rolling. 5. Abrupt, un-commanded physical engagement of the Electronic Parking Brake (EPB) as the vehicle slowed down, locking the rear wheels on a live road. 6. Total electrical blackout, rendering the hazard lights completely inoperable and leaving a dead vehicle entirely un-illuminated in active traffic.
Questions about the Chrysler Pacifica AWD
Which Chrysler Pacifica AWD years have the most problems?
What are the most common Chrysler Pacifica AWD problems?
Across every model year, owners report problems with the engine & cooling (64), electrical system (63), transmission & drivetrain (61) most often.
How many recalls does the Chrysler Pacifica AWD have?
NHTSA lists no recalls for any Chrysler Pacifica AWD model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data