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Engine & cooling

Ford Cmax Energi Engine problems by year

34 complaints filed with NHTSA about the Ford Cmax Energi's engine & cooling. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.

Engine complaints by model year

YearEngine complaintsCrashesInjuriesRecalls
20171000
20164110
20154100
20147000
201318000

Latest Cmax Energi engine complaints

2016 Ford Cmax EnergiEngine & coolingCrash1 injury

The contact owned a 2016 Ford C-Max. The contact stated that while coming to a stop in a parking lot attempting to obtain mail from a mailbox; the vehicle independently accelerated and it was unknown what gear the vehicle was stationed in. In addition, it was unknown if the brake pedal was depressed or the gear the vehicle was in at the time of the failure. The vehicle had struck and knocked 3 mailboxes down and crashed into the front passenger side corner panel of a Mail Van coming to a stop as it was revving. The...

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vehicle traveled 26 feet from its original stationed position. The vehicle was deemed a total loss. Both front wheels were severely bent outwards after the crash. The air bags did not deploy. The mail delivery employee sought medical attention for cuts and bruises. The contact did not seek medical attention or sustained any injuries. A police report was filed. The vehicle was towed to a tow lot by AAA where it was later taken by the insurance provider for further investigation. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 44,530.

Filed Incident EngineNHTSA 11643456
2014 Ford Cmax EnergiElectrical systemEngine & coolingFuel system

Recall Number18S24 My car had 3 recalls so I contacted the Legacy Ford dealer in McDonough on [[redacted]] and made an appointment on [[redacted]]. When we brought the car, dealer didn't fix the recall above saying they didn't have parts even though we made an appointment over 2 months before. They told us they will let us know when they gets the parts, but it's been over 2 weeks and they don't contact us or respond any of our email. And since we brought our car to dealer, the car stop charging from charging...

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cord. They said they didn't do anything about that and if we want diagnostic, they will charge for $150. I just wanted to fix all of the recall so I bought the car but feel like I just brought it to break my car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11602481
2017 Ford Cmax EnergiAcceleration & cruise controlEngine & cooling

Car accelerated by itself in Drive. I'd to either apply brake or put the car in Neutral to stop it. When shifted back to D, it auto accelerated. After I got home, shut it off and after 10 min. it started working normally.

Filed Incident Vehicle speed control · EngineNHTSA 11585231
2014 Ford Cmax EnergiEngine & coolingTransmission & drivetrainBody, doors & structure

2014 Ford c-max. Consumer writes in regard to several defects on vehicle. The consumer stated the vehicle has several defects are as follows: 1.-)Updating the pcm software and the replace the canister purge valve. 2.-)Transmission failures when changing gears. 3.-) Information failures from the computer about the engine oil change indicating the oil change wasn't made. 4.- )Rear door lock failures.

Filed Incident Engine · Power train · Latches / locks / linkagesNHTSA 11516459
2013 Ford Cmax EnergiEngine & coolingElectrical systemVisibility & wipers

The contact owns a 2013 Ford C-Max. The contact stated while driving approximately 70 MPH in the rain, the windshield wipers became inoperable, and the headlights inadvertently turned off. The contact stated that the horn would beep independently but failed to operate while depressed. Additionally, the heater and A/C unit became inoperable. The vehicle was taken to the local dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired but the failure persisted. The...

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vehicle was taken to the local dealer where it was diagnosed and determined that the wiring harness needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle also failed to start. The contact had to jump start the vehicle on several occasions. The manufacturer was not contacted. The failure mileage was approximately 110,000.

Filed Incident Engine and engine cooling · Electrical system · Visibility / wiperNHTSA 11497421
2013 Ford Cmax EnergiEngine & cooling

Vehicle engine light remain on forcing the vehicle to only operate in engine mode. Vehicle is a plug in hybrid vehicle and because of the engine light will not switch back to plug in or hybrid mode. Vehicle is available to inspection upon request.

Filed Incident EngineNHTSA 11485402
2016 Ford Cmax EnergiEngine & cooling

The contact owns a 2016 Ford C-Max Energi. The contact stated that the vehicle failed to start. The vehicle was locked and failed to open. The contact used the key to enter the vehicle. The contact read the Owner's Manual and utilized the option provided to start the vehicle. The default power steering message was displayed with an additional message to See Dealer. Additionally, the vehicle failed to start however, after an hour, the vehicle restarted. The vehicle had been jumped started several times. The vehicle...

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was towed to the local dealer where the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact was concerned about driving the vehicle. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 18,000.

Filed Incident EngineNHTSA 11447344
2015 Ford Cmax EnergiEngine & cooling

The crank shaft position sensor has failed five times and required replacement. On two occasions when this sensor failed it resulted in total loss of power while the car was on the road and in traffic. This could have resulted in crashes and injury.

Filed Incident EngineNHTSA 11407258
2013 Ford Cmax EnergiElectrical systemEngine & cooling

Car will stall and brakes and steering lock up. This has occurred in when pulling into traffic. It always occurs when on a hill. Very dangerous but ford denies any problems. It has occurred since 2014. Last time was as below

Filed Incident Electrical system · EngineNHTSA 11387933
2013 Ford Cmax EnergiTransmission & drivetrainElectrical systemEngine & cooling

I was driving on the highway and the car stalled. Warning light came on that says, stop safely now. The car completely lost power on the highway. I was lucky because that put me in a dangerous situation. Finally got it towed to the dealership and module-engine control. Pcm get too hot and the ignition switch. The car has been in at the dealership since 10.14.20 And has not been fixed and there still is not eta. Part is on backorder. This car has been tag a lemon and it should not be able to be sold. I didn't know this prior to purchasing the vehicle.

Filed Incident Power train · Electrical system · EngineNHTSA 11374650
2016 Ford Cmax EnergiTransmission & drivetrainElectrical systemEngine & cooling

Driving along a highway holding steady speed of 65mph, the car displayed a "stop safely now" message and disabled the accelerator. We were able to coast to a stop on the side of the road. The car would turn on and off with the push of the on/off button, but the "stop safely now" message remained on the dashboard any time the car was powered on, and the car would not move. We called ford as we are still under warranty; however, a tow truck would have taken approx 90 minutes, and I was not in a safe position, so...

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I used a obdii scanner and app to reset the fault codes. After that the vehicle resumed normal operation. This is the third time we have seen this error in the last 18 months; however, the last time was approximately a year ago.

Filed Incident Power train · Electrical system · EngineNHTSA 11353500
2015 Ford Cmax EnergiElectrical systemEngine & cooling

When parking or stoping, turning the key off, removing the key the engine will keep running. This was reported to ford under warranties. This is easy to catch in a closed garage but impossible to detect outside (no noise when walking away from car) 6 times in the last 3 years.

Filed Incident Electrical system · EngineNHTSA 11344265
2014 Ford Cmax EnergiElectrical systemEngine & cooling

Tl* the contact owns a 2014 ford c-max. The contact stated that while driving at 65 mph, the vehicle loss motive power while depressing the accelerator pedal. The check engine warning light was illuminated. The contact pulled over and the vehicle was restarted. The failure recurred five times. The contact took the vehicle to sunbury motors ford (945 n 4th st, sunbury, pa 17801) and an appointment was made to have the vehicle repaired which was still pending. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

Filed Incident Electrical system · EngineNHTSA 11343463
2013 Ford Cmax EnergiEngine & cooling

Tl* the contact owns a 2013 ford c-max the contact stated that after her husband drove the vehicle for an hour, the vehicle failed to restart. The vehicle was taken to an independent mechanic and the contact was informed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The contact was then informed that an unknown module needed to be replaced. The vehicle was taken to crown ford (247 sunrise hwy, lynbrook, ny 11563, (516) 825-8300) to be diagnosed. The mechanic...

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confirmed that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 17,000. *Bf consumer stated recall was expired.*Jb

Filed Incident EngineNHTSA 11330589
2013 Ford Cmax EnergiAcceleration & cruise controlEngine & cooling

While driving, the car stalled and displayed a message that said to slow down and pull over safely. The driver was not able to accelerate. There were no other warning signs prior. This was particularly dangerous because it occurred while driving on a highway. *Tr

Filed Incident Vehicle speed control · EngineNHTSA 11328027

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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