Harbor Freight Tools (Harbor Freight) is recalling certain 2014-2017 Haul Master Heavy Duty Folding Trailers, Utility Trailers, Super Duty Trailers, Tag-Along Trailers, and Folding Utility Trailers. The tires on these trailers may not be strong enough to...
2014-2017 · 4 model years
Haul Master Utility Trailer Problems by year
Owners have filed 9 complaints about the Haul Master Utility Trailer across 4 model years, and it has 1 recall. The 2017 has the most complaints once its age is allowed for (5). The most reported problem area is the wheels & tires, followed by the brakes.
- Complaints
- 9
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Utility Trailer complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Utility Trailer problems
Haul Master Utility Trailer recalls 1
Latest Utility Trailer complaints
The contact owns a 2015 Haul Master Utility 3000 Trailer. The contact stated that while hauling the trailer with an unstated vehicle, the brake pedal was depressed, while the trailer was empty, and the suspension was jumping and bouncing. The wheels and axle were grabbing, seizing, and unlocking the brakes. The vehicle lunged forward. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ABS brakes, drums, air bags, brake chambers, hanger bushings, and brake shoes needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was unknown.
Purchased harbor freight utility trailer item # 62647 in april 2017 along with spare tire item # 61520. Purchased these online with home address, email and phone number included. In april 2018 tried to get information on the trailer from hf website, but all the trailers were no longer listed. After a web search I found the recall information. I went to the sierra vista, az store to get replacement tires, told they haven't received any yet (recall information said they would be available in december 2017). In june...
Read the full complaint
2018 I went to the sierra vista store again and they said they had them. I happened to have the trailer with me that day, so in the parking lot I jacked up the trailer and took the tires inside. They then said that they didn't have any of the 5 lug, only the 4 lug, so I had to put the tires back on with no information about when they would be in. As of august 2018, I still have yet to be notified (although hf has my address, email, and phone from the online order meaning it is in their database) and have yet to receive the replacement tires.
Received a recall notice from harbor freight - nhtsa recall 17v-638 on nov 24, 2017. Its now feb 17, 2018. Local melbourne fl store does not have replacement tires, hf corp customer service when emailed, responded tires are on backorder, no firm date as to when they may be received. Responded this is a safety recall, what is the course of action while tires are on bo. Told, sorry but until tires are received nothing can be done, that was a month ago. The letter from hf states if tires are not replaced in 60 days, notify nhtsb. Regards, [[redacted]] , melbourne, fl [[redacted]] information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
Tl* the contact owns a 2017 haul master utility trailer. After calling and visiting several harbor freight locations, including the store located at 30 commercial st. #2, Medford, ma, the contact was repeatedly informed that replacement parts for nhtsa campaign number: 17v638000 (tires) were coming soon; however, no parts were available. After notifying the manufacturer, the contact was directed back to the local dealers. The vin and the tire information were not available. The contact had not experienced a failure.
Tl* the contact owns a 2017 haul master utility trailer. The contact received notification of nhtsa campaign number: 17t017000 (tires); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Harbor freight tools (1155 e sunset dr #118, bellinham, wa) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The vin and tire information was not available.
Tl* the contact owns a 2017 haul master utility trailer with innova ultra runner tires, size: 4.80/4.00X12. The contact received notification of nhtsa campaign number: 17v638000 (tires); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (harbor freight, 708 se us hwy 19, crystal river, fl 34429) confirmed that parts were unavailable. The manufacturer was not notified. The dot number and vin were unknown. The contact had not experienced a failure.
Questions about the Haul Master Utility Trailer
Which Haul Master Utility Trailer years have the most problems?
Which Haul Master Utility Trailer years have the fewest complaints?
Among model years that have been on the road for at least three years, 2016 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Utility Trailer years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Haul Master Utility Trailer problems?
Across every model year, owners report problems with the wheels & tires (9), brakes (1), suspension (1) most often.
How many recalls does the Haul Master Utility Trailer have?
NHTSA lists 1 recall across all Haul Master Utility Trailer model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data