Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain...
2014-2016 · 3 model years
Heartland Gateway Problems by year
Owners have filed 5 complaints about the Heartland Gateway across 3 model years, and it has 1 recall. The 2015 has the most complaints once its age is allowed for (3). The most reported problem area is the wheels & tires, followed by the body, doors & structure.
- Complaints
- 5
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Gateway complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Gateway problems
Heartland Gateway recalls 1
Latest Gateway complaints
Our 5th wheel frame began falling apart in maine and heartland told us to bring the unit to them in indiana. It is no longer safe to tow this unit. I am a travel blogger and wrote a post about the experience which you can see here: [[redacted]] several people have told me after looking at this that I should report it to you. *Tt information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tt
I experienced two tread separations on tow max str trailer tires, st235 80r16 load range e. One failure occurred five minutes after entering the freeway on the left forward tire. This tire was removed and the spare was installed. Approximately two hours alter and 110 miles down the road I experienced a virtually identical tread separation failure on the right front tire. All tires on the vehicle had been visually inspected that morning and showed no visible signs of distress, tire pressure was verified cold with...
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a tire pressure gate to be 80 psi. After the first failure the remaining three tires were examined and pressure was verified, at this time the remaining tires also showed no visible signs of distress. Both tread separations caused extensive vehicle damage. Both failures occurred with no prior warning of an issue.
Traveling at about 60 to 65 mph on nevada highway 93, 20 miles south of caliente, nv the right front tandem tire of the fifth wheel trailer had a blowout causing body damage and the steel belts of the blown tire whipped the side walls of the rear tire causing it to go flat also. My concern is the manner in which this tire blew out and the perpendicular split across the tire and the way this tire went to pieces. This doesn't seem normal to me and in the 45 + years that I have been driving and I have possessed a cdl...
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license before, I have dealt with probably a dozen tire blow outs with equipment loaded on trailers, on the tractor and on personal trucks, cars, motorhomes and trailers. Luckily I was able to keep it up right, slow down and get it off to the side of the road where the pictures were taken. Tire pressures were at 80 psi as recommended by the trailer manufacturer and the tire manufacturer, the reason I know is the I told the dealer of a problem with these tires loosing air excessively so I check them each time before I get on the highway. The tires are towmax str, power king, st 235/85r16 load range e. I have a witness with me that was approximately 1,000 feet behind me when the tire blew and we went back to look and there were no obstruction on the highway, of coarse if there were I would have hit it with my truck first. I feel that these tires need to be investigated. I don't seem to be making any headway with the tire rep (tredit tire) and these are the tires installed by heartland on this trailer and I'm not getting any where with them either. Please let me know of your findings.
Towmax power king st235/85 16r e rated tires manufactured date 4113. I really pride myself on safety and taking care of my rv and tires. Rv is kept inside a 30x60 building and cleaned off after every trip. I check the air pressure in my tires before I leave to go camping and before I come back home from camping. And I never pull faster than 65 mph. 2 Times in 2 weeks had blowouts with these tires which caused damage to my coach. Tires are kept clean proper air pressure and has less than 4500 miles on...
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them. Both times I was traveling on the interstate. Last week I was traveling at 64 mph and today 55 mph. The first blowout was may 19, 2016 i-12 near the northshore mall exit the second blowout was may 30, 2016 on the i-10 mississippi bridge in baton rouge, la.
We had a major tire blowout while traveling with our newly purchased heartland gateway 5th-wheel. The passenger side front tire (power king tow max st235/85r16) blew and completely came unravelled. At that time I contacted the dealer we purchased the rig from who referred me to the heartland representative who (further) referred me to the tire manufacturer representative. After road service replaced the blown tire with the spare, I was directed to the local tire representative for further inspection of the tire....
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Upon further inspection (of the blown tire) from the local tire representative, he determined that the cause of the blowout was sidewall collapse. Further inspection of the three remaining tires showed abnormal wear and that they too were weak and not safe for further travel. I replaced all four tires with commercial grade tires and the "tire representative" offered an 80% reimbursement of the cost of the four-tire replacement. This 5th-wheel is a 2015 model with less than 1,500 miles on the tires. *Tr
Questions about the Heartland Gateway
Which Heartland Gateway years have the most problems?
Which Heartland Gateway years have the fewest complaints?
Among model years that have been on the road for at least three years, 2014 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Gateway years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Heartland Gateway problems?
Across every model year, owners report problems with the wheels & tires (4), body, doors & structure (1) most often.
How many recalls does the Heartland Gateway have?
NHTSA lists 1 recall across all Heartland Gateway model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data