- The problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- The risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- The fix
- Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Vehicle safety record
2011 Heartland Graystone Problems, complaints & recalls
Owners have filed 3 complaints about the 2011 Heartland Graystone with NHTSA, most often about the wheels & tires (2) and the body, doors & structure (1). It is covered by 1 recall, the latest in November 2017 for the equipment.
NHTSA data checked
Rated once enough Graystone years are on file
#257 most complained-about 2011 vehicle
- Complaints
- 3
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2011 Heartland Graystone problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2011 Heartland Graystone recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first Graystone owner to share.
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3 complaints about the 2011 Heartland Graystone
Newest first, as filed with NHTSA by owners.
Powerking towmax tire distributed by dynamic tire corp blew out and tore up the passenger side of the 5ver. The other three tires were examined at a tire shop and found to be defective also, broken beads. Sent back to dynamic for inspection, of course they determined I was either overloaded or the tires were over or under inflated. I'm very careful regarding my tires, I check them before each trip and each stop. I make sure they are correctly inflated and I'm not overloaded. Just poorly manufactured tires and I would not recommend them to be placed on any rv. Safety is important and they, dynamic tire corp, should stand behind their product. *Tr
Tl* the contact owns a 2011 heartland graystone rv. The contact stated that he noticed a weak area in the frame. The vehicle was taken to an independent mechanic for routine maintenance where the dealer confirmed that the frame was under a massive amount of stress and would need to be replaced. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 14,000.
Tires blew out on 5th wheel and destroyed both sides in the tire area, trim, fenders and sheet metal. Once on october 21st and one on november 25, 2012. We had defective tires. They are tomax tires made by dynamic tires in canada. ... Updated 04/11/13 *bf
2011 Heartland Graystone vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2011 Heartland Graystone | 3 | 1 | - | |
| 2011 Heartland Cyclone | 4 | 3 | C | Compare |
| 2011 Heartland North Country | 3 | 7 | - | Compare |
| 2011 Heartland Big Country | 3 | 3 | D | Compare |
| 2011 Heartland Sundance | 2 | 3 | D | Compare |
| 2011 Heartland Big Horn | 1 | 3 | F | Compare |
| 2011 Heartland Caliber | 1 | 4 | - | Compare |
| 2011 Heartland Elk Ridge | 1 | 1 | C | Compare |
| 2011 Heartland Landmark | 1 | 2 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2011 Heartland Graystone
Does the 2011 Heartland Graystone have any recalls?
Yes - NHTSA lists 1 recall for the 2011 Heartland Graystone: equipment (November 2017). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2011 Heartland Graystone?
By the complaints owners filed with NHTSA, the most common problem areas are the wheels & tires (2), body, doors & structure (1).
How many complaints has the 2011 Heartland Graystone had?
3 complaints have been filed with NHTSA, the first on April 3, 2013 and the latest on October 19, 2013. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
What should I do if my 2011 Heartland Graystone has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data