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Engine & cooling

Hyundai Entourage Engine problems by year

29 complaints filed with NHTSA about the Hyundai Entourage's engine & cooling. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.

Engine complaints by model year

YearEngine complaintsCrashesInjuriesRecalls
20089000
200720000

Latest Entourage engine complaints

2008 Hyundai EntourageBrakesEngine & coolingFire

Tl* the contact owned a 2008 hyundai entourage. The contact stated that while the vehicle was parked in her driveway, she went outside and noticed smoke coming from the under the hood. The stated that she and family members attempted to extinguish the fire with hoses as flames were seen coming from under the vehicle. The fire department was called and extinguished the fire. A fire and police department reports were filed. No injuries sustained. The vehicle was deemed a total loss by the fire department. The...

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insurance company was contacted but has not seen the vehicle as of yet. A local dealer was not notified of the failure. The manufacturer was made aware of the failure and a case was opened. The contact referred the failure to nhtsa campaign number: 20v061000 (service brakes, hydraulic). The failure mileage was approximately 104,000. *Ln consumer stated there is a recall on it #188.*Jb

Filed Incident Service brakes, hydraulic · EngineNHTSA 11330039
2007 Hyundai EntourageEngine & cooling

I was driving on the clear view expressway in ny when the car engine shut off no warring at all just died. I was lucky I got to the shoulder of the high way called for a tow truck took 4 hours two tow trucks to get me home to ct took it to the hyundai dealer in milford they said the engine froze had plenty of oil was not burnt it just stopped working the engine had 113,000 when it just stopped no waring at all they said because it was out of warranty they could not help me at all will never buy one again not good customer service now I have a big paper weight in my yard.

Filed Incident EngineNHTSA 11219700
2007 Hyundai EntourageElectrical systemEngine & coolingFuel systemFire

Minivan was parked at night in our home garage and spontaneously went on fire. All recommended factory maintenance was always performed. No recall for our vehicle existed. Significant risk to property and loss of life. Pushed it out of garage to save family and home.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11193748
2007 Hyundai EntourageWheels & tiresDriver assistanceEngine & cooling

Tl* the contact owns a 2007 hyundai entourage. While driving various speeds, the vehicle suddenly shut off and the electronic stability control and tire pressure monitoring system indicators illuminated. The vehicle was taken to capitol hyundai(2820 eastern blvd, montgomery, al) for repairs, but the failure recurred. No diagnosis information was available. The vehicle was taken to an independent mechanic who replaced the transmission, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 35,000. The vin was invalid.

Filed Incident Tires · Electronic stability control (ESC) · EngineNHTSA 11174674
2007 Hyundai EntourageEngine & cooling

Tl* the contact owns a 2007 hyundai entourage. While the vehicle was idling at a red light, the engine began to rev on its own. The vehicle also began to roll forward. When the vehicle was placed in park, the revving subsided. There were no warning indicators illuminated. The vehicle was taken to allstar motors, inc. (9201 St charles rock rd, st. Louis, mo 63114, (314) 427-6550), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,000.

Filed Incident EngineNHTSA 11122947
2008 Hyundai EntourageEngine & coolingFire

Vehicle was parked in the driveway, not driven for approximately one week. The engine compartment started smoking then erupted in flames.

Filed Incident Unknown or other · EngineNHTSA 11110123
2007 Hyundai EntourageElectrical systemEngine & cooling

Van's electrical suddenly cut off in the middle of traffic losing power - thankfully a parking lot entrance was nearby and was able to barely steer it into the parking lot. I had my children with me. Found out it was recurring problem with the valve cover gasket leaking oil onto the alternator. Similar problem with recalled hyundai veracruz - same engine layout - but no recall on the hyundai entourage. This is the 4th time the alternator died and the local hyundai dealership will do nothing since it is out of warranty.

Filed Incident Electrical system · EngineNHTSA 10937751
2007 Hyundai EntourageEngine & cooling

Tl* the contact owns a 2007 hyundai entourage. While driving approximately 40 mph, the battery and brake warning indicators illuminated independently. The dealer diagnosed that the oil gasket cover was leaking and caused oil to come in contact with the battery and the alternator. The oil gasket cover, battery, and alternator failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vin was not included in nhtsa campaign number: 14v415000 (engine and engine cooling). The manufacturer was notified. The vin was unknown. The approximate failure mileage was 99,900.

Filed Incident EngineNHTSA 10937241
2007 Hyundai EntourageElectrical systemEngine & cooling

Valve cover gasket is leaking oil all over the alternator. Other hyundai's with this engine have been recalled but the entourage has not. That makes no sense at all since by hyundai's one admission in the other recall this is a safety issue. Why is nothing being done about this???

Filed Incident Electrical system · EngineNHTSA 10891877
2007 Hyundai EntourageEngine & cooling

I purchased a used 2007 hyundai entourage june of 2016 since buying the vehicle I have had issues with it failing to start turn the key lights fan radio all came on engine would not crank it happens now and again but enough to be an issue I returned to the dealer were it was purchased they replaced the starter one week later same issue we had the battery tested told the battery was almost new since buying the van I have had it towed twice called road side assistance twice and I have been stuck at work and at the...

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store for hours even missed a day of work because of this I contacted hyundai and was told that I have to have a certified hyundai mechanic look at the vehicle however they are not willing to swallow the cost I have been doing research since this problem occurred and it appears that hyundai has an intermittent no crank no start issue with some vehicles the entourage being one that they wont acknowledge I even found a you tube video where a mechanic explains the problem my husband has owned two elantra's I thought we could rely on hyundai which was the reason I brought the entourage but clearly that are not as reliable as we thought . I even found 6 complaints of the same issue on this site

Filed Incident Unknown or other · EngineNHTSA 10885833
2008 Hyundai EntourageEngine & cooling

Our vehicle has been for repairs to columbia hyundai in montgomery, ohio four times in less than two years. The main culprit that has been the primary reason for these service repairs has been the cam phasers. This time, most recently, 16 mar 2016, I was informed by the service department that the cam phasers were in need of replacement once again. This also required the timing chain and tensioner to be replaced which is in line with the continued issues with the cam phasers ongoing issues. Additionally, I was...

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informed that the oil control valve needs replaced. This is significance because the manufacturer has known of this issue since it put out a technical bulletin in may 2009. The total cost of repairs is nearly $1,300 including hyundai refusing to cover the cam phasers, despite this being less than one year from the last date of replacement by columbia hyundai. Today, I was forced to drive my vehicle home despite breaking down without even having left the dealership lot. The van broke down several more times on the way home and within less than a mile from the dealership. I forced the van to drive despite the check engine light flashing as previously reported to the dealership and despite the hard rough idling and tremendous loss of power that nearly resulted in a head on collision between myself and another vehicle at a nearby intersection. This has gone on long enough and despite hyundai's efforts to assist us by covering the repairs the first time, refunding me the amount that I was charged the second time due to fighting over the timing of the incident. The third time this happened the dealership covered the cost, but took so long for the repairs and it still resulted in the cam phasers being diagnosed a fourth time as needing replacement. This time hyundai refused to do any services and wanted to charge nearly $1,300 for the total repair costs!

Filed Incident EngineNHTSA 10850272
2008 Hyundai EntourageEngine & cooling

My wife and I first brought our vehicle to columbia hyundai/acura in montgomery, ohio for a severe loss of power while she was driving. The incident nearly caused my wife and children to be rear-ended while trying to accelerate to highway speeds, which is 65 mph, here in the greater cincinnati area on interstate 275. Hyundai did warranty the work performed by their service shop at columbia hyundai, but only after it was revealed to me that the hyundai warranty only applied to the original owners. This was not...

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something I was aware of and even the sales manager at jake sweeney used cars and I commented on how great this warranty was for me and my family because hyundai stands by it. Well, they did not want to honor any of it until I illustrated that this was a defect in their vehicle and asking me to pay the costs of the repairs and associated repairs was ridiculous. The issue involved the cam phasers of the engine and were repaired along with other parts and a recall item addressed. Not less than one year ago, prior to my family and I going on vacation, we brought the van back for the same reason, although I did not notice any hesitations, the mechanic who test drove it did. It was the cam phasers once again. This time hyundai only was willing to cover half of the repair costs, which left me with nearly $1,100 in total costs for a rental vehicle, fuel and the costs of parts and labor. This deeply affected our finances and nearly cancelled the vacation to florida I had been saving up for well over a year. Having no choice, I paid the costs, and took possession of the van after paying. I had not even left the dealership driveway when the check engine light came back on! My son was in the car with me and I have video of this occurring. The issue with the power loss happened again and still occurs today as recently as a few days ago with my wife & children in the van!

Filed Incident EngineNHTSA 10750099
2007 Hyundai EntourageTransmission & drivetrainElectrical systemEngine & cooling

Tl* the contact owns a 2007 hyundai entourage. When the ignition was turned to the on position, the engine failed to start. In addition, while driving 10 mph a month later, the accelerator pedal was depressed but the vehicle failed to accelerate and shook violently. Also, the vehicle did not shift into park and the battery had to be disconnected in order for the vehicle to turn off. The failures recurred numerous times. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The...

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vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign numbers: 13v556000 (suspension) and 06v356000 (electrical system). The failure mileage was approximately 70,000.

Filed Incident Power train · Electrical system · EngineNHTSA 10722767
2007 Hyundai EntourageEngine & cooling

We have been having trouble with our entourage not being able to start. Two months ago we had an oil leak from our valve cover and was told it had been leaking onto our alternator for awhile and could cause our alternator to stop working. We had to pay an exorbitant amount of money to get the valve cover fixed. The mechanic I have been talking to says that their is a recall on the veracruz which uses the same engine an valve cover for my vehicle. I think that our 2007 entourage should be included in this recall in case this should happen to more people and more accidents happen. Because of this leak happening we will now have to get a new alternator soon. *Tr

Filed Incident EngineNHTSA 10648546
2008 Hyundai EntourageEngine & cooling

Tl* the contact owns a 2008 hyundai entourage. The contact stated that the vehicle was leaking fluid. The vehicle was taken to a mechanic who stated that the valve cover gasket needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,000.

Filed Incident Engine and engine coolingNHTSA 10637543

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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