I am writing to log an immediate emergency update to my vehicle safety report regarding my 2012 Hyundai Equus Signature 5.0L. On Friday afternoon, July 10, 2026, Hyundai Motor America's corporate office formally initiated a high-level Tier-2 supervisor review to investigate the severe powertrain safety hazard currently present on my vehicle - specifically, a catastrophic internal rupture of the transmission fluid cooler loop that has cross-contaminated and flooded my engine block infrastructure and main radiator with...
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high-velocity metallic shrapnel. However, today, Saturday, July 11, 2026, the servicing franchise dealership, Patrick Hyundai, issued an immediate verbal denial of all goodwill repair or safety inspection coverage. This premature weekend denial represents a blatant, bad-faith attempt by a localized franchise to circumvent an active manufacturer safety audit. By issuing a verbal denial while corporate offices are closed, the dealership is attempting to apply high pressure to force me to immediately tow this severely compromised, non-driveable vehicle off their property. This action is designed solely to force the removal and destruction of critical, un-tampered physical fluid evidence before a qualified Federal Safety Engineer or a Hyundai Field Product Engineer can mandate a teardown or structural inspection. The manufacturer's franchise is actively evading its product liability and safety screening protocols for an integrated, multi-system thermal failure. I am requesting that federal safety auditors expedite an intervention, freeze any attempt to eject the vehicle from the facility, and order a formal manufacturer field safety audit. Case number 11749120