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2012-2021 · 10 model years

Jayco White Hawk Problems by year

Owners have filed 6 complaints about the Jayco White Hawk across 10 model years, and it has 16 recalls. The 2014 has the most complaints once its age is allowed for (1). The most reported problem area is the wheels & tires, followed by the suspension.

Most complaints for its age20141 complaint · 4 recallsSee the 2014
Complaints
6
Recalls
16
Crashes
0
Fires
0
Injuries
0
Deaths
0

White Hawk complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20210300-D
20200400-F
20190700-F
20180100-A
20170300-C
20160200-B
20150200-B
20141400Wheels & tiresD
20131200SuspensionC
20124100BrakesC

Most common White Hawk problems

Jayco White Hawk recalls 16

Latest White Hawk complaints

2014 Jayco White HawkWheels & tires

Tl* the contact owns a 2014 jayco white hawk equipped with towmax str power king towmax (na) tires, size: st225/75r15. While driving 60 mph, the rear passenger side tire blew out. The contact stated that the tire tread completely separated from the tire and exposed the crossmember of the tire. The contact pulled the vehicle over to the right side of the road and dialed roadside assistance to have the tire replaced with the spare tire. The dealer and manufacturer were not made aware of the issue. The contact stated that nhtsa campaign number: 14t015000 (tires) directly applied to the vehicle. The tire and vehicle failure mileage was approximately 2,000.

Filed Incident TiresNHTSA 11021797
2012 Jayco White HawkBrakes

Had to change axles on white hawk and the guy doing the work noticed the brakes were missing a bushing on the actuator arm. He said in the 15 years he has never seen this before. I had to replace the entire brake assemblies due to the omission of this part. Dexter would not reimburse me the cost of the brake assembly.

Filed Incident Service brakesNHTSA 10914437
2012 Jayco White HawkSuspension

Purchased from an individual this whitehawk. Noticed extreme tire wear on the trailer so did some research and found out some 2012 whitehawks had the wrong axles installed. Jayco did not recall any of these white hawks. I had to pay for labor on a miss-assembly and will have to replace tires prematurely.

Filed Incident SuspensionNHTSA 10914436
2013 Jayco White HawkSuspensionWheels & tires

Jayco shipped early model year white hawk travel trailers with 2 3/8" axles (42" wide stance axle spacing). During turning the wide stance axles are bending causing damage to axle, bearing assembly, and tires, because the axles can't hold up to the weight . Tires are getting excessive inside wear on the inside tread, axles are bending, and if not caught in time catching fire. See forum: http://www.Jaycoowners.Com/forums/showthread.Php?T=15137 regarding other consumers with same issue. Jayco is aware of...

Read the full complaint

this issue and so is dexter axle. Dexter axle is providing full replacement of axles to a upgraded 3" axle size to prevent damage mentioned above, if the consumer is proactive and contacts jayco and / or dexter axle. Jayco, at this time, refuses to notify customers of this issue or issue a recall. Being a career fire fighter, I feel jayco is not only putting there consumers in harms way, but the rest of us on the road. *Tr

Filed Incident Suspension · WheelsNHTSA 10607954
2012 Jayco White HawkWheels & tires

I had a tire blow-out while towing my travel trailer at highway speeds in july of 2013 with less than 2,000 miles on the trailer. I changed the tire and repaired the damage to my trailer not knowing the reason for the blow-out. I had monitored my tires for the next year or so, of which I probably put another 2,000 miles on the trailer) and found that they were wearing very uneven. So much so that the outside tread of a tire would have absolutely no tread and the inside of the tire would have full tread. I...

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started doing research on the internet regarding my trailer model and if anyone else had this same issue. I found forums with multiple individuals mentioning that they had found out that dexter axle had provided the wrong size axles to the manufacturer and that due to normal operation of the trailer, the axles could in-fact bend, permanently, and cause uneven tire wear to the point of tire-failure. I contacted jayco and dexter axle, and they informed me that this was a problem and that they have not provided a notice or recall to their customers. They simply asked me to provide the vin on the axles, and after confirming that these axles were in fact the wrong size, they shipped out two new axles and paid for the installation of the axles. My trailer now tows much truer. In the past, and not knowing if it was necessarily normal, towing the trailer was sometimes a fight as it wanted to sway. Even though they remedied the problem, I find it unnerving that there was never a notice or recall issued, since they acknowledged the problem to me. A blown tire at highway speeds could be fatal, not only for the occupants in the vehicle towing the trailer, but the other vehicles on the roadway. Hoping that this helps other owners of this model travel trailer. Thank you for your time and feel free to contact me with any questions. *Tr

Filed Incident TiresNHTSA 10605223

Questions about the Jayco White Hawk

Which Jayco White Hawk years have the most problems?

By the number of complaints owners filed with NHTSA: 2012 (4), 2013 (1), 2014 (1). Allowing for how long each has been on the road, the 2014 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Jayco White Hawk years have the fewest complaints?

Among model years that have been on the road for at least three years, 2018, 2015, 2016 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other White Hawk years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Jayco White Hawk problems?

Across every model year, owners report problems with the wheels & tires (3), suspension (2), acceleration & cruise control (1) most often.

How many recalls does the Jayco White Hawk have?

NHTSA lists 16 recalls across all Jayco White Hawk model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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