Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

2010-2025 · 16 model years

Kia Soul Problems by year

Owners have filed 5,391 complaints about the Kia Soul across 16 model years, and it has 15 recalls. The 2015 has the most complaints once its age is allowed for (909), while 2024, 2025 have far fewer than a typical year. The most reported problem area is the engine & cooling, followed by the steering.

Most complaints for its age2015909 complaints · 4 recallsSee the 2015
Complaints
5,391
Recalls
15
Crashes
261
Fires
323
Injuries
259
Deaths
18

Soul complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
202514020LightsA
202431001Electrical systemA
202355461Engine & coolingC
202298141Engine & coolingC
20210200-A
2020393196Engine & coolingF
20191401118Engine & coolingB
201822211514Engine & coolingC
201727411714Engine & coolingC
201683222935Engine & coolingF
201590943684Engine & coolingF
201490653469Engine & coolingF
201367232347Engine & coolingF
201251632523Engine & coolingD
20111943275BrakesC
201013532315Electrical systemB

Most common Soul problems

Kia Soul recalls 15

Latest Soul complaints

2020 Kia SoulOther & unknown

During driving my car loses acceleration and is only able to drive no higher than 16 mph. This occurred on the highway, side streets and it starts within 20 minutes of starting the car. There is currently a settlement for a SC - 199. I found out that it only qualifies for Kia souls 2020 through 2021 standard models and mine is a XL.

Filed Incident Unknown or otherNHTSA 11777354
2018 Kia SoulEngine & cooling

My 2018 Kia Soul is burning oil at a very fast rate. I am aware of an engine recall for this model and I need to have it looked at for this problem. I have been sometimes running on no oil in my engine, but unaware of it even though I have oil changes done on a very regular basis.

Filed Incident EngineNHTSA 11777254
2023 Kia SoulEngine & cooling

My car had cylinder 4 misfire and was shaking. 4 spark plugs had to be replaced.

Filed Incident EngineNHTSA 11777202
2013 Kia SoulEngine & coolingFuel systemFire

This is a recall for the fuel sensor, obviously. I contacted Kia immediately to inspect the car but they are very slow to take any action and now the tow lot is getting ready to take ownership of the car and it will not be available after next week. Kia was negligent in meeting the reasonable deadline initially provided to them. I parked at a gas pump at a busy gas station across the street from a fireworks store. The car started smoking and then fire engulfed the entire engine compartment. It took a few minutes...

Read the full complaint

for the fire department to get there, and my car burned at a gas pump presenting a significant danger to everyone in the vicinity. This car is part of a recall for the fuel sensor problem. Kia has refused to meet the tow lot's deadlines for inspection availability. There is a Sheriff's report available and 2 fire departments should have reports on it. My minimum liability insurance does not cover this kind of incident. There were no warning signs before the fire started other than a brief amount of smoke. The car was parked and turned off. Now Kia is saying they will not be able to compensate me for my losses because they waited too long to inspect the car. However, I provided them with videos of my car burning which would match exactly with the recall associated with this issue.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11777134
2016 Kia SoulEngine & cooling

Authorized KIA dealer is refusing to execute an active safety recall (SC176) on this vehicle experiencing the exact engine failure described in the defect report. It is currently at Don Franklin KIA in Somerset, KY. Vehicle experienced complete loss of oil pressure from engine failure. Was towed to this dealership who stated the because the title is rebuilt because of unrelated cosmetic hail damage only, they would not perform the safety recall or the diagnostic testing because they feel the warranty is void...

Read the full complaint

because of the cosmetic damage. Contacted KIA customer support who also states they would only perform safety recall or diagnostic testing if I paid out of pocket. This is a Kentucky Blue, rebuilt title related strictly to cosmetic hail damage only.

Filed Incident EngineNHTSA 11777074
2017 Kia SoulEngine & cooling

I own a 2017 Kia Soul with the 1.6L GDI engine (VIN [[redacted]]), approximately 84,000 miles. In [redacted] the check engine light came on, the engine began misfiring and running rough, and the vehicle lost power to the point it was unsafe to drive. A Kia dealer (Kia of Bedford, Bedford, OH) diagnosed the failure and reported that the cylinder 4 piston is severely damaged, requiring engine replacement. The vehicle has been out of service since [redacted]. This failure - piston damage on the 1.6L Gamma GDI engine -...

Read the full complaint

matches the failure pattern covered by recall SC176 for this same engine in 2012-2016 Kia Soul models. My 2017 model year falls just outside that recall. No accident or injuries occurred. I have also opened a case with Kia Consumer Affairs (#[redacted]), which is pending INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident EngineNHTSA 11776938

Questions about the Kia Soul

Which Kia Soul years have the most problems?

By the number of complaints owners filed with NHTSA: 2015 (909), 2014 (906), 2016 (832). Allowing for how long each has been on the road, the 2015 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Kia Soul years have the fewest complaints?

Among model years that have been on the road for at least three years, 2021, 2010, 2019 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Soul years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Kia Soul problems?

Across every model year, owners report problems with the engine & cooling (3,250), steering (516), electrical system (512) most often.

How many recalls does the Kia Soul have?

NHTSA lists 15 recalls across all Kia Soul model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience