Kia Soul EV Engine problems by year

because of the cosmetic damage. Contacted KIA customer support who also states they would only perform safety recall or diagnostic testing if I paid out of pocket. This is a Kentucky Blue, rebuilt title related strictly to cosmetic hail damage only.

advised replacement as well as replacement of the coils for $1,200. I believe I'm entitled to knowing the health of the engine by means of a compression test & possible short block replacement if it's deemed necessary (per recall SC176)

required a catalytic converter inspection and a diagnostic scan to read and clear the trouble codes; however, the dealer responded by claiming that the recall parameters only authorized a software update. The failure mileage was 230,000.

informed me that these symptoms directly align with known manufacturing defects covered under active safety recalls, specifically NHTSA Recall 19V-120 and the Hyundai/Kia Engine Litigation II settlement (No. 8-18-cv-0223-JLS-JDE, C.D. Cal), for which my VIN is a confirmed match. On [[redacted]], I brought the vehicle to VanDevere Kia of Akron for evaluation. Service associate Jackie Mundri informed me I was denied engine replacement coverage, with Kia claiming I waited "too long" to address the recalls. When I escalated this to Kia Consumer Affairs and spoke with a representative named Cassandra, I was told it was my personal responsibility to proactively check for recalls. I have never received any notification via mail, email, or telephone regarding Recall SC176 or any other engine campaign. Furthermore, within the past two years, I paid out of pocket for major repairs directly related to these exact safety defects (replacing the catalytic converter and two brake lines), yet neither the independent shops nor the dealership flagged these open safety recalls during those services. By blaming the consumer for a lack of communication while failing to provide mandatory notice, the manufacturer is leveraging their own notification breakdown to evade responsibility for a dangerous, defective engine. I request that NHTSA investigate Kia's failure to provide proper notification and their refusal to honor safety obligations for a verified class-settlement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After pulling over to the side of the highway, and turning off the engine, it would not start again. The engine turning off created a potentially dangerous situation for the driver and surrounding drivers on the highway during rush hour, particularly given the lack of warning indicators. The car required a tow 3. Yes. An independent mechanic inspected the vehicle and initially performed repairs that allowed the engine to start. However, significant white exhaust smoke remained. Upon further diagnosis, the mechanic reported that a fuel injector was stuck open and flooding the engine with gasoline. He stated that this type of failure is common in Kia Soul cars. 4. The car was inspected and diagnosed by an independent automotive repair shop, 360 Mechanic Inc. There has been no reported inspection by Kia, law enforcement, or an insurance representative. 5. Prior to the breakdown, the car experienced shaking at higher speeds. The exact date these symptoms first appeared is unknown. No check engine light or other dashboard warning indicators appeared before or during the breakdown.

The contact stated that the service campaign repair was not adequate for the failure. The manufacturer was notified of the failure by phone but confirmed the assessment of the dealer. The failure mileage was approximately 122,000.

However, an unexpected loss of engine power or the inability to move could create a dangerous situation if it occurred in traffic. 3\. Has the problem been reproduced or confirmed by a dealer or independent service center?** No. The vehicle has not been inspected or diagnosed by a dealer or independent service center. The exact cause of the failure has not been confirmed. 4\. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?** No. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or any other party. 5\. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear?** The check engine light came on, and the vehicle showed misfire codes for cylinder 1 and cylinder 3, along with an oxygen (O2) sensor code. The vehicle was also producing a significant amount of white smoke from the exhaust. These symptoms occurred before the vehicle stopped moving. The exact cause has not yet been determined because the vehicle has not been professionally inspected.

a semi tractor trailer nearly crashed into the disabled vehicle multiple times. While escaping the dangerous situation on foot I noticed the muffler was emmiting smoke and a strong odor. I was able to retain the services of a local towing company to provide immediate emergency response where they had to use multiple units with cones and amber lights and flagmen with strobes to set up a saftey zone to protect oncomming motorists while they cleared the immediate saftey hazard. That week I had a local mechanic shop check on the no start condition. They removed, charged, and bench tested the battery finding it to perform at an acceptable amperage. Upon inspecting the no start condition found the motor to be lockrd. They noted an incomplete saftey recall upon checking the vin and advised the vehicle needs to go to an authorized dealer for recall service. At that point the vehicle was pushed into an outdoor storage lot and the key returned pending transport. I talked to a lady at the kia dealer in [[redacted]] where it was mentioned they only had 2 technicians and it would be a while to get it looked at, so I called the next closest dealer which is [[redacted]]. On the phone they told me to bring the car for recall inspection. Instead of processing the recall they text me mentioning diag fees and costs and tried to get me to trade it in instead. I feel duped having it towed there for recall based on there words just for them to try to get me to trade it in. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6)

that the engine could become dangerously low on oil between checks, potentially resulting in engine failure while driving and creating a safety hazard for the driver and other motorists. I contacted Kia America to report the problem and request assistance with diagnosis and engine repair or replacement. Kia reviewed my VIN and stated in writing that there are no applicable oil-consumption recalls, service campaigns, or warranty extensions for my vehicle. Kia also denied my request for goodwill assistance. I am concerned that this problem may affect other Kia Soul owners and believe it warrants further investigation. I am submitting this complaint so that NHTSA can document the excessive oil consumption and determine whether further investigation is warranted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)