- The problem
- Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
- The risk
- If the jack retracts or extends unintentionally, it can increase the risk of injury to those within the trailer or increase the risk of a crash if the jack moves while the trailer is being towed.
- The fix
- Lance will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on March 1, 2018. Owners may contact Lance customer service at 1-661-949-3322.
Vehicle safety record
2018 Lance 2285 Problems, complaints & recalls
Owners have filed 1 complaint about the 2018 Lance 2285 with NHTSA, most often about the electrical system (1). Those complaints describe 1 fire. It is covered by 1 recall, the latest in February 2018 for the integrated jack / leveler / stabilizer.
NHTSA data checked
- Complaints
- 1
- Recalls
- 1
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Most common 2018 Lance 2285 problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2018 Lance 2285 recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first 2285 owner to share.
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1 complaints about the 2018 Lance 2285
Newest first, as filed with NHTSA by owners.
Tl* the contact owns a 2020 (na) lance camper 2285 travel trailer. While the trailer was being towed, the system switched from electric to propane operation and the contact noticed an odor of burning plastic. Approximately five hours later, the contact noticed a fire behind the refrigerator. The contact's spouse extinguished the fire. A fire report was not filed. There were no injuries. Scotts recreation (located at 2239 auburn rd, turner, me 04282, (207) 224-8444) was contacted and arrangements were made to have the refrigerator replaced. The other damages were also repaired. The manufacturer was informed of the failure. *Tr
2018 Lance 2285 vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2018 Lance 2285 | 1 | 1 | - | |
| 2018 Lance 2295 | 1 | 1 | - | Compare |
| 2018 Lance 1995 | 1 | 1 | F | Compare |
| 2018 Lance 2375 | 1 | 1 | - | Compare |
| 2018 Lance Travel Trailer | 1 | 4 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2018 Lance 2285
Does the 2018 Lance 2285 have any recalls?
Yes - NHTSA lists 1 recall for the 2018 Lance 2285: integrated jack / leveler / stabilizer (February 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2018 Lance 2285?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (1).
How many complaints has the 2018 Lance 2285 had?
1 complaints have been filed with NHTSA, the first on September 10, 2019 and the latest on September 10, 2019. Of these, 0 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.
What should I do if my 2018 Lance 2285 has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data