Panoramic Sunroof cracking "exploding" upon extreme shift in temperatures. Lexus GX 550 Luxury+ brand new, 900 miles. There are complaints online about this happening to others as well.
2024-2026 · 3 model years
Lexus GX 550 Problems by year
Owners have filed 37 complaints about the Lexus GX 550 across 3 model years, and it has 0 recalls. The 2024 has the most complaints once its age is allowed for (20). The most reported problem area is the body, doors & structure, followed by the engine & cooling.
- Complaints
- 37
- Recalls
- 0
- Crashes
- 1
- Fires
- 0
- Injuries
- 1
- Deaths
- 0
GX 550 complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common GX 550 problems
Latest GX 550 complaints
The seat belt retractor mechanism at the base of the driver's side B-pillar. The noise comes from a critical occupant restraint component. A persistent metallic rattle from the seat belt retractor can indicate a loose fastener or improperly secured mechanism. If the retractor is not properly anchored, the seat belt may not restrain an occupant as designed in a crash, increasing the risk of injury Yes. The noise has been reproduced by the dealer on multiple occasions. This vehicle has been to Lexus of Tacoma...
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approximately 10 times specifically for this metallic B-pillar rattle. Lexus Corporate has also been involved for months and even sent a corporate field tech to pinpoint the noise. Despite this, the issue remains unresolved. I also personally investigated by removing the B-pillar trim and confirmed the sound is coming directly from the seat belt mechanism at the base of the B-pillar. Please see the service records attached. Yes. It has been inspected repeatedly by Lexus of Tacoma, and by a Lexus corporate. No warning lamps or messages. The only symptom is a persistent metallic ticking/rattle from the B-pillar area over bumpy roads, first noticed shortly after delivery. I have also experienced the identical defect on a separate 2026 GX 550 I own, indicating a possible pattern. Additionally, many owners on the GX 550 and Land Cruiser forums (LC250, which share the same body) report the same B-pillar rattle, indicating a widespread pattern.
The seat belt retractor mechanism located at the base of the driver's side B-pillar. The noise originates from a critical occupant restraint component. A rattling sound from a seat belt mechanism can indicate that a fastener is loose or a component is not properly secured. If the retractor is not adequately secured, the seat belt may not restrain an occupant as intended in a crash, increasing the risk of injury. This is not a mere interior squeak it makes a metallic rattling noise. Yes. The noise has been...
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replicated by the service department at Lexus of Bellevue. I also personally investigated by removing the B-pillar trim and confirmed the sound is emanating directly from the seat belt mechanism at the base of the pillar. The vehicle has been inspected by the dealership (Lexus of Bellevue), who confirmed the noise. No warning lamps or messages appeared. The only symptom is a persistent metallic ticking/rattle from the B-pillar area, audible when driving over bumpy roads or driving in general , first noticed shortly after taking delivery of the vehicle (at 0 miles.)
We were performing an alignment on this vehicle after it had minor fender/ bumper cover damage repair from a body shop. while doing the front alignment, we found the front left inner tie rod came right out, lik eit was not adjusted tight at all.
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On [redacted] I brought the vehicle to Tri-County and advised them that the vehicle was shifting roughly when coming to a complete stop or when slowing down to take a turn and beginning to accelerate. The dealership acknowledged the issue and advised that they were waiting for a software update. On [redacted], I brought the vehicle to Tri-County Lexus about rough transmission jerking and rough idling shake while the vehicle idles. Lexus performed a software update which was performed under TSB L-SB-0042-25;...
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however, they stated that they could not recreate the rough shake at idle. On [redacted] I returned to the dealer with video proof of the vehicle shaking roughly while at idle, at which time they proceeded to perform a software update acknowledging the issue. On [redacted] I also advised the dealer that the transmission issue had still been there and they advised they couldn't recreate the issue. Approximately a month later the issue of rough shake at idle remained as well as the transmission being clunky. I then got in contact with Lexus corporate where they advised me to return with the vehicle to Lexus of [[redacted]] where the technician acknowledged that they were able to recreate the issue about 10% of the time and deemed it normal due to the size ratio of the vehicle and deemed the rough shake at idle normal for the vehicle. The technician has acknowledged that the transmission issue is there despite a transmission update being completed and ruled the rough shake norma..I returned on [redacted] to the service center for 5 days where the service was completed. On [redacted] the rough idle shake returned and it was videoed and time stamped with proof. I proceeded to return the vehicle on [redacted] and took a test drive with the technician where he acknowledged the shake at idle but could not replicate the hard shift with the rough shift with transmisson while slowing down to and reaccelerating, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the Lexus GX 550
Which Lexus GX 550 years have the most problems?
What are the most common Lexus GX 550 problems?
Across every model year, owners report problems with the body, doors & structure (8), engine & cooling (7), brakes (5) most often.
How many recalls does the Lexus GX 550 have?
NHTSA lists no recalls for any Lexus GX 550 model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data