See attached document for complaint.
2011-2013 · 3 model years
Lexus IS350C Problems by year
Owners have filed 51 complaints about the Lexus IS350C across 3 model years, and it has 0 recalls. The 2012 has the most complaints once its age is allowed for (20). The most reported problem area is the airbags, followed by the engine & cooling.
- Complaints
- 51
- Recalls
- 0
- Crashes
- 6
- Fires
- 0
- Injuries
- 4
- Deaths
- 0
IS350C complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common IS350C problems
Latest IS350C complaints
This model was affected by the originally cosmetic, but well documented "sticky dash" recall. I am an automotive enthusiast who has worked within the industry for over 12 years, including notifying customers of NHTSA recalls and assisting with scheduling recalls to be performed. The dashboard can be severely melted to the point of becoming a mirror finish, I was driving at night in the headlights from an opposing truck reflected off the shiny surface of the dashboard having been melted by sunlight. I have great vision and was wearing prescription lenses, the incident nearly caused an oncoming collision. I slid into a ditch briefly and did not sustain damage to my vehicle.
The dashboard is sticky/melting causing it to be extremely shiny. It is available for inspection upon request. Due to the shininess of the dashboard, it causes a glare on the windshield during the daytime. This glare causes difficulty with being able to safely see through the windshield.
The dashboard is melting - it is sticky and shiny. The glare it causes on the windshield is horrific. I have a very difficult time seeing when the sun is out. An independent service center has inspected and confirmed it is caused by the melting dashboard. I first noticed it a few months ago. I travel to Nashville often, which is a 3.5 hour drive, and the sight obstruction at interstate driving speeds and traffic is challenging to say the least. I am afraid to drive my car with my granddaughter in with me because it is truly dangerous.
I am writing to bring to your attention the grave matter of odometer rollback fraud, consumer law violations, and a series of fraudulent activities that have occurred in connection with my recent vehicle purchase. I am seeking a settlement of $60,000 to rectify the significant damages and hardships I have endured as a result of these unethical practices. The issues at hand stem from the fraudulent rollback of the odometer by 100,000 miles on the vehicle I purchased from a moving rides dealership. This deception has...
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not only violated various consumer protection laws and Department of Motor Vehicle regulations but has also endangered my safety and well-being by knowingly selling me a vehicle that was not roadworthy and unsafe to operate . In light of these unfortunate events, I would like to detail a few aspects for which I am seeking compensation: 1. Reimbursement for Travel Expenses: I incurred considerable expenses, both monetary and time-wise, traveling a total of 1,025 miles for trips related to the purchase and subsequent issues with the vehicle. The 22 hours spent on the road and the three days of missed work have imposed severe financial strain. 2. Insurance Payment Refund: I was coerced into obtaining insurance coverage before taking possession of the vehicle, due to misrepresentation of the condition of the vehicle I didn't get to take the car home till three weeks after the purchase. 3. Down Payment Refund: The undue distress caused by this fraudulent transaction warrants the return of my initial down payment. 4. Legal Fees and Filing Costs: Pursuing justice has come at a significant cost, both in terms of legal representation and filing fees, which I believe should be compensated. 5. Vehicle Rental Reimbursement: The unsafe condition of the purchased vehicle, compounded by expired tags, made it essential for me to secure alternative transportation for both work and personal use. 6. Restitution for Pain and Suffering
The dashboard is defective in that it melts when exposed to heat and becomes sticky. Although initially it started off as a cosmetic issue, the melting of the dashboard causes it to be very glossy to the point where it reflects onto the front windshield and creates a blind spot on the front windshield when driving. This poses an immediate safety hazard when driving as it's sometimes difficult to see objects that are right in front of the car while driving. The defective dashboard has been confirmed by the dealer...
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and manufacturer. Although the manufacturer issued a customer support program to replace the dashboard, it was not a mandatory recall and the support program has since expired. Additionally, the support program initially described the malfunction as only a cosmetic issue. However, over time, this cosmetic issue has started to impact drivability in certain conditions while putting the driver and others at risk.
Questions about the Lexus IS350C
Which Lexus IS350C years have the most problems?
Which Lexus IS350C years have the fewest complaints?
Among model years that have been on the road for at least three years, 2013 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other IS350C years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Lexus IS350C problems?
Across every model year, owners report problems with the airbags (28), engine & cooling (7), visibility & wipers (7) most often.
How many recalls does the Lexus IS350C have?
NHTSA lists no recalls for any Lexus IS350C model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data