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2021-2025 · 3 model years

Lexus LS 500 Problems by year

Owners have filed 3 complaints about the Lexus LS 500 across 3 model years, and it has 0 recalls. The 2025 has the most complaints once its age is allowed for (1). The most reported problem area is the seats & seat belts, followed by the airbags.

Most complaints for its age20251 complaint · 0 recallsSee the 2025
Complaints
3
Recalls
0
Crashes
0
Fires
0
Injuries
0
Deaths
0

LS 500 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20251000AirbagsD
20231000Seats & seat beltsC
20211000-B

Most common LS 500 problems

Latest LS 500 complaints

2023 Lexus LS 500Seats & seat belts

Driver's seat is painful after 15 minutes. It is available for inspection. Causing shifting of position and pinching of nerves reduced feeling to foot. Problem has not been confirmed by dealer. Vehicle has been inspected by manufactures dealer. Problem first appeared 7/26/2025

Filed Incident SeatsNHTSA 11695370
2025 Lexus LS 500AirbagsSeats & seat belts

My 2025 Lexus LS500, with only 500 miles, has two serious defects in the front passenger seat, creating a safety hazard. The massage function is non-functional, grayed out in the infotainment system, and the seat belt fails to tighten or retract, leaving significant slack when buckled. Issues appeared during normal city driving (dry conditions, <10 mph, no accidents or modifications). The seat belt, when pulled and buckled, remains loose with several inches of slack, failing to secure an occupant. This was tested...

Read the full complaint

5+ times, stationary and moving. The massage feature (part of the 28-way adjustable seat package) is grayed out, indicating a system fault, likely in the seat's control module or air bladders. No warning lights (e.g., SRS) are on, and no diagnostic codes are retrieved yet. The loose belt poses a severe risk in a collision, as it cannot restrain the occupant, increasing chances of ejection or injury (e.g., head/neck trauma). A dealer visit is planned under warranty, but this manufacturing defect in a new vehicle is alarming. Vehicle was bought new from Lexus of Glendale, Glendale, CA. Photos of the grayed-out controls and slack belt are available. This may affect other 2025 LS500s and warrants investigation to prevent injuries or fatalities.

Filed Incident Air bags · Seat belts · SeatsNHTSA 11688763
2021 Lexus LS 500Other & unknown

Spontaneous shatter of tempered glass sunroof.

Filed Incident Unknown or otherNHTSA 11478050

Questions about the Lexus LS 500

Which Lexus LS 500 years have the most problems?

By the number of complaints owners filed with NHTSA: 2021 (1), 2023 (1), 2025 (1). Allowing for how long each has been on the road, the 2025 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Lexus LS 500 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2021 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other LS 500 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Lexus LS 500 problems?

Across every model year, owners report problems with the seats & seat belts (2), airbags (1) most often.

How many recalls does the Lexus LS 500 have?

NHTSA lists no recalls for any Lexus LS 500 model year on file.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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