While driving on the highway, my car was struck by lightning. Please see attached PDF for details.
Lights
Mazda CX-9 Lighting problems by year
18 complaints filed with NHTSA about the Mazda CX-9's lights. Headlights, tail lights, brake lights, turn signals and interior lighting failures.
Lighting complaints by model year
Latest CX-9 lighting complaints
1.Instrument cluster panel brightness does not adjust either too dim or too bright Mazda dealer stated no failures were found twice same responded. 2. Lane Keep Assist this feature never worked even on the straight road since I bought July 2022. Mazda doesn't have a capability and mislead the consumers. I found a some report by [[redacted]] that said Mazda i-ACTIVSENSE received an overall score of 27/100 making it the worst ranked tech in the study. I went dealership service 3 times for...
Read the full complaint
repair, but its answers no fault code found no problem at all that they repeated repeated repeated Please investigated this cx-9, Thank You! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I keep getting a automatic emergency braking malfunction alert
The wiring harness on the headlight for my Mazda CX-9 has and continues to melt, causing the bulb to be useless. The only issue that will seem to correct this issue is installing new headlights. According to my research this is a problem that is common to Mazda CX-9 vehicles.
I've only had my mazda for 10 months and have had the same problem twice. The right headlight socket has melted and rendering the bulb useless. I noticed the socket had been spliced into the old harness so I took it to the local mazda dealer service. They gave me an estimate to install a complete new harness. To remove the light fixture, the bumper will need to be removed. The estimate for this was $643.25! I purchased the wiring harness and with help installed it through the ports in the rear of the fixture in...
Read the full complaint
january 2019. Recently, the light stopped illuminating again only to find this same socket has melted as the previous one did. If this pattern persists, it could cost $1300 per year to have mazda fix it. The spliced harness tells me that this has been a problem with this vehicle at least once before! Before buying this mazda I found a review on kelly blue book's website with one frustrated owner that had a similar reoccurring problem every 3 months. At the time I thought it may be an anomaly. I believe upon investigation you will find it's more of a perpetual safety hazard, inconvenience and expense. I will send documents and photos with this request for a recall investigation.
Our vehicle has water drains or "weep" lines for the sunroof. We recently had the electrical system stop/start, dash lights remain on constantly after sitting in the driveway during the rain. We learned that if the drains become blocked that water leaks into the cabin directly onto the body control module (bcm). Because the bcm is not in a sealed or water-proof case, yet is soaked in these conditions, the vehicle is subject to electrical failure as a result. Replacing the bcm costs about $1,000. When we...
Read the full complaint
started the car the dash lights that warn of an issue with many of the vehicles safety systems remained on. Others went off and soft of flashed. We could not determine if there was really an issue with all of the components flashing on the dash so we did not want to drive it for fear of an accident. Our vehicle was stationary (thank god). We waited for a while and were able to leave for home, but this condition is clearly a huge safety risk.
My driver side headlight went out a month ago. I changed the hid bulbs, the fuse and nothing was working. I took it to a mazda dealer for my warranty when I bought it. After mazda checked it out, they found my hid ballast was fried due to water condensation. My head light is not broken or missing any parts. My warranty will not cover it. I have read in several sites that this is common and mazda know about it and has done nothing to fix it. I have been pulled over several times cause of this.
Drivers low light ballast took on water and rusted out causing the headlight to short out.
I've replaced the passenger side low beam light on my 2010 mazda cx-9 yearly for the past 4 years thinking the bulb was blown. Only to have the socket wiggle loose shortly after installing the bulb. I've been pulled over at night for the 2nd time last week for the bulb being out - but I know it was on when I left the driveway. The socket doesn't hold the bulb in tight. You can tap the lens and get the bulb to come back on (sometimes) only until you hit another pot hole - then eventually the bulb blows again. ...
Read the full complaint
There are over 100 similar mazda complaints - mostly passenger side. Obviously this is a mazda safety issue. My kids don't need to have the anxiety of their mom being pulled over when driving them home after dark, because rest assured the american made police car blue lights always work! I have a clean driving record so luckily I don't get a ticket and just sent on my way to once again fix a bulb that isn't broken! This should be a mazda recall because if I can't get a sticker with a bulb out then it's a "safety issue"! Please help!
Tl* the contact owns a 2010 mazda cx-9. While driving various speeds, the driver side headlights failed to operate. The vehicle was taken to an independent mechanic where it was diagnosed that condensation entered the head lamp assembly and caused the fuse to become inoperable. The head lamp assembly was replaced. The manufacturer was notified of the failure. The failure mileage was unknown.
While traveling on the turnpike at 70 mph at night my entire dash board, including speedometer, warning lights and temperature controls and head lights and back lights went blank and dark. Pulled off road and shut engine off. Was going to call road service, but turned engine on and everything came on. Drove another 15 minutes and the entire dashboard and head lights went out. Pulled off road and shut off engine and turned it on again and all was working again. Got home safely without more problems. Same...
Read the full complaint
problems with dashboard during daylight thereafter. Took car to dealer asap where all my service has been done since car bought new. Dealer had car 4 days and could not duplicate problem until the third day when one of the master technicians drove the car 30 miles to his home. This time I was told the entire dashboard went black at night. Was told by dealer that they think they fixed the problem by some computer adjustment to a sensor. Really got no details of what was wrong and will it happen again. All of these problems started a few days after dealer had car for the front lower control arms safety recall 851g and other routine service such as oil change, wheel alignment, multi point inspection and battery replacement to new battery. Also tire rotation. Overall a very dangerous situation that could have caused an accident with serious injuries or death.
The driver's side low beam light went out. Upon taking the vehicle to the dealership I was advised it's not the bulb itself rather it's a component within the headlamp assembly which is corroded due to the build of of moisture within the lamp kit. This is a known problem & there is a service bulletin (service bulletin no.: Sb-09-003-13). The dealership stated mazda will not cover the repair and quoted me a cost in excess of $1,000 to replace the headlamp and related parts. I believe mazda to be responsible when there is a known problem.
Vehicle brakes lighting dim while coming to a stop and can not be seen from other vehicles approaching from behind on the road. When not replaced, stop light will run continually or not function, potentially causing premature bulb failure, safety issues and/or the transmission will not shift out of park. A failed stoplight switch will prevent the brake light from illuminating when the brake pedal is applied that may cause a collision and a life lost. *Tr
Tl* the contact owns a 2013 mazda cx-9. The contact stated that the low beam headlights were engaged and failed to illuminate the road beyond 5 feet. The failure recurred more frequently when driving on a mountainous road. The vehicle was taken to an authorized dealer, who informed the contact that the vehicle functioned as designed. The approximate failure mileage was 150.
The low beam headlamp connector on the passenger side melted inside the headlight causing the light to fail. Now the driver side has done the exact same thing causing the light to fail. This could create a serious injury and requires the replacement of a defective light connector. *Tr
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data