Mini Cooper SE Fuel System problems by year

I'm unable to take the car to a dealer, which is over 100 miles away, while the range of the EV is less than that. Plus I'm almost [[redacted]], just had hip replacement surgery. I've contacted the dealer, Mini US and BMW America many times and they refuse to help despite they caused the problem. I want them to pick up the car, fix the problems, and return to me. Please help! [[redacted]] [[redacted]] . [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I started the car in the morning and the screen message came up "high voltage system fault, contact your dealer to get service, you can continue to drive". My distance available to drive on a 100% Barrett charge dropped from 100 to 20. I had the car towed to the dealer. They have not been able to determine the cause for over a month