The vehicle onboard screen is very slow to connect to our Android phones. This has been an issue from the very beginning. A drivetrain fault message appeared on 04/01 (NOT a joke!!) and the car was not responsive to going in reverse gear. The transmission stopped responding and we were barely able to make it to the dealership. The car wouldn't go past 40mph. We've had the car since mid-December and it only has a little over 1200 miles.
Steering
Mini Countryman Steering problems by year
8 complaints filed with NHTSA about the Mini Countryman's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
Steering complaints by model year
Latest Countryman steering complaints
The contact owns a 2018 Mini Cooper Countryman. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel was excessively difficult to turn. There was no warning light illuminated. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to the dealer where it was diagnosed with ECM failure. The contact was informed that the ECM needed to be replaced. The vehicle was repaired. In...
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addition, the contact was advised that the failure was a known failure with the vehicle while using the Click and Drive device. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 19,000.
Grinding noise near the front axis especially during tight corners when parking. Mechanics looked at it and saying the steering gear issue.
use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.
While driving, the steering wheel gets stuck and very hard to maneuver. I have seen a recall for this car but when i entered by VIN, it was not included on the recall. The problem had happened several times. There was a time when everything was working fine, turned off the engine to put gas and when i turned it on to drive, i had a hard time steering. I had to park for a long time (since i was at Costco decided to come inside the store), when i turned on engine, it was gone and working properly like the problem...
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did not happened at all. There were still times that when i turned it off for a little bit to pick up something from a restaurant, when i come back, the steering wheel looks like it was stuck and unable to make left or right turns. It does not happen only when car is turned on and off, it also happens while driving. When i was in a roundabout, steering wheel also has locked/got stuck. I have had our mechanic check this issues twice but he could not find any problem.
Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.
While driving my countryman on the highway at about 50 mph, I my steering wheel suddenly and randomly jerked to the right. The jerk was sever enough to cause the car to swerve into the next lane cutting off a close by vehicle. I was able to maintain my line, and the issue occurred again causing my car to swerve an additional time. This is of serious concern for all drivers that this happens to and I am afraid that this will result in injury or death. During this time the elweather was dry and about 60f.The road was clear of debris, potholes and bumps. This is the first time in which this issue occurred for me in my +1 year of ownership.
I purchased my car for school and to commute to work from new jersey to connecticut and since the day I purchased my car, I had not once felt safe in my own car. I towed my car in 3 times (9/15/18, 4/8/19, and 6/10/19) because my steering wheel would lock up and freeze. It was like driving a vehicle with the engines off. Non-driveable instances were 3 times. However, there were many instances when I would be driving on the highway over 50mph and if I had gone over a small pothole or I am turning my vehicle on a...
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curved area or if I am driving on local roads and I am making a left or right turn, the steering wheel would jerk and lock for a brief moment and then release. To be frank, if I had not driven with both hands on the steering wheel at all times, I would have been involved in numerous auto-accidents that may have caused serious injuries to me and other civilians on the road. There was another incident two days ago on 6/26/19 (after the service department and the mini manufacturers told me my car was fixed for the 3rd time) where I was stuck in traffic and when I hit the brakes, the steering wheel locked up for a split second and the brakes would not work properly so I had to slam the brakes to come to a stop. Then I saw notifications (front collision malfunction and brake intervention not possible). This was the 4th time I experienced the same issue and is now even worse because the brakes did not work properly. My car is currently at the dealership again, and this time they should not get away with this issue. After the 3rd incident, I addressed this issue to the mini/bmw manufacturer and they are being rude and inconsiderate of my situation. This vehicle is a safety threat to me and many other civilians on the road. Someone please help me.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data