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2018-2025 · 7 model years

Mitsubishi Eclipse Cross Problems by year

Owners have filed 61 complaints about the Mitsubishi Eclipse Cross across 7 model years, and it has 2 recalls. The 2024 has the most complaints once its age is allowed for (7). The most reported problem area is the electrical system, followed by the airbags.

Most complaints for its age20247 complaints · 0 recallsSee the 2024
Complaints
61
Recalls
2
Crashes
9
Fires
2
Injuries
6
Deaths
1

Eclipse Cross complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20254000Body, doors & structureC
20247030AirbagsF
20235010LightsC
20228000Electrical systemC
20205011Engine & coolingB
201913130AirbagsD
201819211Electrical systemF

Most common Eclipse Cross problems

Mitsubishi Eclipse Cross recalls 2

Latest Eclipse Cross complaints

2022 Mitsubishi Eclipse CrossElectrical system

My 2022 Mitsubishi Eclipse Cross SE has developed a localized area of unresponsive touch input in the lower-center portion of the infotainment touchscreen. The display itself continues to function normally, but touch commands do not register in the affected area. The failure is repeatable and appears to be a hardware/touchscreen digitizer failure. This creates a safety and vehicle-operation concern because the touchscreen is also used to access and adjust vehicle settings and functions, not just entertainment....

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When controls are located within the unresponsive area, those settings cannot be adjusted. One specific concern is the vehicle's power-folding mirror setting. If the touchscreen becomes unresponsive in the area needed to access or adjust this setting, the driver may be unable to change the mirror-folding configuration. In cold weather, the mirrors can potentially freeze while folded, creating an operational and visibility concern. I have found other reports of similar touchscreen failures on 2022 Eclipse Cross vehicles. I also found Mitsubishi TSB-25-54-002/TIN-25-54-001 concerning unresponsive SDA2 touchscreens on certain 2020-2022 Mitsubishi vehicles. Mitsubishi identified a touchscreen durability issue and extended coverage to 7 years/unlimited mileage for affected vehicles. I understand the Eclipse Cross is not specifically listed in that bulletin, but I am requesting that NHTSA document this complaint and investigate whether a recurring touchscreen/digitizer defect affects Eclipse Cross vehicles and can result in loss of access to vehicle settings or other vehicle functions.

Filed Incident Electrical systemNHTSA 11766163
2024 Mitsubishi Eclipse CrossAirbagsDriver assistanceCrash

While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V" shape the air bags never deployed. Driver attempted to brake but it was too late, happened too fast. After the impact and with the brake pedal fully engaged the car was still moving. A passerby jumped into the passenger seat and was abel to put the car into park. Police were notified but no accident report was issued according to the responding officier becasue it happened on private property.

Filed Incident Air bags · Forward collision avoidanceNHTSA 11758590
2024 Mitsubishi Eclipse CrossOther & unknown

I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that...

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no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could lead to premature wear or failure. Despite multiple visits to the dealership, the issue remains unresolved. I am submitting this complaint so the issue can be investigated and to determine whether other owners are experiencing the same problem.

Filed Incident Unknown or otherNHTSA 11755296
2019 Mitsubishi Eclipse CrossTransmission & drivetrain

Without any warning after traveling downstate with our family the transmission let go. Never any warning lights, no transmission slippage. We went into a store and when we left the car wouldn't move. Mitsubishi dealer gave me a quote for a new transmission, and it cost what I owe on the car.

Filed Incident Power trainNHTSA 11741079

Questions about the Mitsubishi Eclipse Cross

Which Mitsubishi Eclipse Cross years have the most problems?

By the number of complaints owners filed with NHTSA: 2018 (19), 2019 (13), 2022 (8). Allowing for how long each has been on the road, the 2024 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Mitsubishi Eclipse Cross years have the fewest complaints?

Among model years that have been on the road for at least three years, 2020 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Eclipse Cross years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Mitsubishi Eclipse Cross problems?

Across every model year, owners report problems with the electrical system (19), airbags (11), brakes (10) most often.

How many recalls does the Mitsubishi Eclipse Cross have?

NHTSA lists 2 recalls across all Mitsubishi Eclipse Cross model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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