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2012-2020 · 5 model years

Nexus Phantom Problems by year

Owners have filed 2 complaints about the Nexus Phantom across 5 model years, and it has 1 recall. The 2016 has the most complaints once its age is allowed for (1), while 2012, 2016 have far fewer than a typical year. The most reported problem area is the body, doors & structure.

Most complaints for its age20161 complaint · 0 recallsSee the 2016
Complaints
2
Recalls
1
Crashes
0
Fires
0
Injuries
0
Deaths
0

Phantom complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20200100-C
20190100-C
20180100-C
20161000-A
20121000Body, doors & structureA

Most common Phantom problems

Nexus Phantom recalls 1

Latest Phantom complaints

2016 Nexus PhantomOther & unknown

While driving on the highway in florida, on its maiden voyage, the entire trailer hitch assembly fell from the body of the rv. We were towing a trailer with our race car in it at the time. Some good samaritans from the florida state highway department were there to help us and, upon inspection, we found that the entire hitch was held together by only 2 bolts. The other holes in the hitch assembly did not align with the holes for the bolts on the bottom of the rv body. New holes had to be drilled on the spot in...

Read the full complaint

order to safely secure the hitch assembly. When we alerted the owners at nexus they told us that they would check other new rv's in the plant, but, judging from the horrible customer service we have experienced from nexus, I highly doubt that this was done. We were fortunate that no one was killed or critically injured and are worried that there may be other nexus rv's on the road with the improper hitch assembly.

Filed Incident Unknown or otherNHTSA 11080702
2012 Nexus PhantomBody, doors & structure

Tl* the contact owns a 2012 nexus platinum rv. The contact stated that there was a large gap between the rv bed and the wall. The contact was concerned that a child could roll over and become stuck in the small gap or become injured. The dealer and the manufacturer were notified of the concerns, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 1 and the current mileage was 800.

Filed Incident StructureNHTSA 10441352

Questions about the Nexus Phantom

Which Nexus Phantom years have the most problems?

By the number of complaints owners filed with NHTSA: 2012 (1), 2016 (1). Allowing for how long each has been on the road, the 2016 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Nexus Phantom years have the fewest complaints?

Among model years that have been on the road for at least three years, 2012, 2016 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Phantom years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Nexus Phantom problems?

Across every model year, owners report problems with the body, doors & structure (1) most often.

How many recalls does the Nexus Phantom have?

NHTSA lists 1 recall across all Nexus Phantom model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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