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2023-2024 · 2 model years

Ram Promaster 3500 Problems by year

Owners have filed 3 complaints about the Ram Promaster 3500 across 2 model years, and it has 0 recalls. The 2023 has the most complaints once its age is allowed for (2). The most reported problem area is the electrical system, followed by the engine & cooling.

Most complaints for its age20232 complaints · 0 recallsSee the 2023
Complaints
3
Recalls
0
Crashes
0
Fires
1
Injuries
0
Deaths
0

Promaster 3500 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20241000Electrical system-
20232001Electrical system-

Most common Promaster 3500 problems

Latest Promaster 3500 complaints

2023 Ram Promaster 3500Electrical systemFire

On 10/24, a rented van (from Budget Truck Rental) was parked and stationary on private commercial property (a warehouse lot) when a fire originated in the engine compartment area. The fire rapidly escalated, causing severe damage to the van itself, and resulting in the total loss of a second, adjacent rented van. The local Fire Department (FD) responded to and extinguished the blaze. What component or system failed or malfunctioned, and is it available for inspection upon request? The fire appeared to originate...

Read the full complaint

in the engine compartment. The specific component or system that failed is UNKNOWN at this time, pending a formal report from FD, but the recall 67C one day earlier shows this could have been the reason. How was your safety or the safety of others put at risk? The vehicle was unoccupied and stationary; however, the uncontrolled fire created an immediate and significant risk to the nearby structure (warehouse building) and resulted in the total destruction of an adjacent commercial vehicle. The incident posed a risk to emergency responders and caused substantial property damage. We have 12 other vans with these recalls and very concerned. Has the problem been reproduced or confirmed by a dealer or independent service center? NO. The incident was a fire resulting in the vehicle's damage and loss. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The incident is under investigation by the Fire Department (FD) and the Police Department (PD). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. The vehicle was parked and shut off. We use Samsara and no prior warning lamps, messages, or symptoms reported before the fire began. The vehicle has 4162h on the engine and 47,175 miles.

Filed Incident Electrical system · Unknown or otherNHTSA 11697448
2023 Ram Promaster 3500Engine & cooling

The contact owns a 2023 Ram Promaster 3500. The contact stated while the vehicle was parked, the contact became aware that the radiator tube joint was fractured. The contact became aware there was coolant leaking from the radiator. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the upper radiator hose failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,400.

Filed Incident Engine and engine coolingNHTSA 11631601
2024 Ram Promaster 3500Engine & coolingElectrical system

The contact owns a 2024 Ram 3500. The contact stated that after turning the vehicle off, the engine fan kept running for approximately five hours. The contact stated that the following morning, the vehicle failed to start. Roadside Assistance was called to the scene and recharged the battery, and the vehicle was repaired. The contact stated that the failure had reoccurred approximately one week later. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 4,800.

Filed Incident Engine and engine cooling · Electrical systemNHTSA 11611084

Questions about the Ram Promaster 3500

Which Ram Promaster 3500 years have the most problems?

By the number of complaints owners filed with NHTSA: 2023 (2), 2024 (1). Allowing for how long each has been on the road, the 2023 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

What are the most common Ram Promaster 3500 problems?

Across every model year, owners report problems with the electrical system (2), engine & cooling (2) most often.

How many recalls does the Ram Promaster 3500 have?

NHTSA lists no recalls for any Ram Promaster 3500 model year on file.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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