The problem
Equipment description: mazda speed resinous hoods, designed and sold as accessory parts for model year 1992-1995 rx7 vehicles, manufactured between june 1, 1997, through september 19, 2000.
The risk
A hook on a hood striker for the resinous hood may separate from a base plate at the welded portion due to insufficient welding strength. The hood may suddenly open during operation, losing front visibility, possibly resulting in a vehicle crash.
The fix
Mazda will notify the rx7 vehicle customers to bring their vehicle to a mazda dealer to have the hood striker replaced with a modified one.
Contacts
Owner notification began january 12, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-313-594-7778. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00E069000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.