The problem
Equipment description: steel replacement wheels, part no. 4310-665D21-27s, used for spare parts on 1999-2001 suzuki grand vitara and 2001 suzuki grand vitara xl-7 multipurpose passenger vehicles. The affected wheels were produced from july 30 through september 20, 2000. The thickness of the steel wheel inboard of the area where the wheel rim is welded to the wheel disk is less than the design specification.
The risk
This condition can lead to cracking of the wheel, gradual loss of air in the tire, and possible loss of vehicle control.
The fix
Dealers were notified to remove any of these affected wheels from the stock inventory and return to american suzuki motor company. Suzuki will notify any end users which purchased the replacement wheels of the defect and to return their wheels to suzuki for a free replacement.
Contacts
Dealer notification began on december 20, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact suzuki at 1-714-572-1490. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00E080000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.