The problem
Vehicle description: passenger vehicles. The motorcycle crankcase design allows the creation of air pockets near the oil pump inlet due to sloshing of the oil in the crankcase. If the oil pump draws air, inadequate lubrication to the engine occurs, causing severe engine damage and resulting in engine failure.
The risk
Sudden engine failure while riding could cause rear wheel lockup, allowing the driver to lose control of the motorcycle.
The fix
Dealers will install an oil plate to prevent the creation of air pockets in the area of the oil pump inlet.
Contacts
Owner notification began january 31, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact suzuki motorcycle at 1-714-996-7040, extension 396. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V009000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.