The problem
Vehicle description: certain heavy duty trucks fail to comply with requirements of fmvss no. 108, "Lamps, reflective devices, and associated equipment." The headlamp assemblies have the bulb identification for the low and high beam reversed on the front lens.
The risk
The headlight assemblies do not meet the requirements of the standard.
The fix
Owners will be provided with a correct label, along with installation instructions.
Contacts
Mack recall no. Sco258. Owner notification began march 13, 2000. Owners who do not receive the label and installation instructions within a reasonable time should contact mack at 1-610-709-3011. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V024000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.