The problem
Vehicle description: heavy duty trucks equipped with brake valves manufactured by honeywell bendix. The orientation and location of the brake valve is such that water can get into the valve through a vent in the valve. The water will contaminate the air system and could freeze the brake valve.
The risk
If frozen, the operator will not be able to modulate the brake forces with the brake pedal.
The fix
Dealers will inspect the air brake system and modifications will be made to the brake valve.
Contacts
Owner notification began february 29, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kenworth at 1-206-828-5000. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V026000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.