The problem
Vehicle description: passenger vehicles. The non-return valve installed at the lower end of the fuel filler pipe can stick due to insufficient clearance between the valve case and the valve shutter combined with the material properties of the fuel hose between the filler pipe and the fuel tank.
The risk
This can cause a "hard to refuel" condition, and in some instances, a "fuel spit back" during refueling.
The fix
Dealers will replace the non-return valve with a modified return valve.
Contacts
Owner notification began may 19, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-800-222-5500. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V032000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.