The problem
Vehicle description: motorcycles. The final drive chain side plate was not hardened correctly.
The risk
This chain could fracture causing a loss of drive to the rear wheel.
The fix
DEALERS WILL REPLACE THE DRIVE CHAINS.
Contacts
Triumph has not yet provided an owner notification schedule. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact triumph at 1-678-854-2010. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triumph dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V043000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.