The problem
Vehicle description: passenger vehicles. The rear shoulder belt(s) do not retract. A retainer could separate from a rear seat shoulder belt retractor which results in the retractor return spring becoming disengaged.
The risk
In a crash, an occupant may receive more severe injuries if there is excessive slack in the shoulder belt.
The fix
Dealers will inspect both rear shoulder belt retractors for correct function and install a spring cover retaining strap to each retractor. If a retractor does not function correctly, it will be replaced.
Contacts
Gm recall no. 00023. Owner notification began november 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact oldsmobile at 1-800-442-6537 or buick at 1-800-521-7300. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick, Oldsmobile dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V057000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.