The problem
Vehicle description: passenger vehicles not equipped with the anti-lock braking system (abs). A pressure conscious reducing valve (pcrv) in the rear brakes may be subject to corrosion and result in malfunction, when operated in areas that use salt compounds on the roadway for de-icing or dust control.
The risk
If both pcrv's malfunction, vehicle handling could be adversely affected during braking as a result of the rear wheels locking, increasing the risk of a crash.
The fix
Dealers will install improved pcrv's in the rear brake system. This recall was expanded in september 2000 to include 1999 and 2000 ford contour, mercury mystique and cougar vehicles.
Contacts
Owner notification began april 3, 2000 for the 1996-1998 model vehicles and on october 11, 2000, for the 1999-2000 model vehicles. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V075000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.