The problem
Vehicle description: travel trailers. The axle assemblies were reversed which causes the brakes and springs to also be reversed.
The risk
The location of the brake will impair their ability to function.
The fix
Dealers will turn the axle assemblies which will move the brakes and springs into the correct position.
Contacts
Owner notification began february 28, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact starcraft at 1-219-593-2550. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V079000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.