The problem
Vehicle description: mini motor homes. Certain pleated shades failed the requirements of fmvss no. 302, "Flammability of interior materials."
The risk
If a fire occurred in the motor home, the pleated shades would burn at an accelerated rate, increasing the risk of personal injury.
The fix
Dealers will replace the pleated shades on these motor homes.
Contacts
Owner notification began march 13, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-877-825-4782. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V089000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.