The problem
Vehicle description: passenger vehicles. The fuel return pipe in the engine compartment can wear through as the result of repeated contact with the exhaust manifold as the vehicle is driven. If the hose becomes damaged, fuel leakage could occur.
The risk
Fuel leakage in the presence of an ignition source could result in a fire.
The fix
Dealers will inspect the routing of the fuel return line. If necessary, the dealer will reposition the hose or replace it with a new hose if it was damaged.
Contacts
Owner notification is expected to begin late march 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact rolls-royce at 1-800-777-6923. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V092000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.