The problem
Vehicle description: pickup trucks equipped with 2.5L ohc engines. Engine coolant circulation through the heater circuit is prevented because of a plugged heater return tube (water pump inlet tube) at the water pump. These vehicles do not comply with the intent of fmvss no. 103, "Windshield defrosting and defogging systems."
The risk
As a result of no heat in the heater circuit, defrost performance is compromised.
The fix
Dealers will replace the plugged heater water return tubes.
Contacts
All vehicles are at transportation yards or dealerships. No vehicles have been delivered to customers. No owner notification will be required.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V094000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.