The problem
Vehicle description: passenger vehicles. The protective rubber boot which covers the ball joint connection between the windshield wiper motor drive arm and the windshield wiper drag link can stick to the surface of the drive arm. If the rubber boot sticks and the wiper motor is turned on, binding of the interface between the drive arm and drag link results, causing the ball joint connection to disengage.
The risk
If the connection disengages, the windshield wipers are inoperative. Inoperative windshield wipers can contribute to reduced visibility during inclement weather.
The fix
Dealers will replace the protective rubber boot and will lubricate the new protective rubber boot where it contacts the drive arm.
Contacts
Owner notification began april 17, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact hyundai at 1-800-633-5151. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V096000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.