The problem
Vehicle description: van-refrigerated/dry freight trailers equipped with conmet pregreased trailer hubs and a tire inflation system. The outboard bearing on the pregreased trailer axle hubs used with the tire inflation systems may fail due to the intrusion of contaminants through the tire inflation system.
The risk
An outboard bearing failure can result in a separation of the hub assembly from the spindle.
The fix
Authorized dealers are instructed to convert greased hubs to oil hubs if the tire inflation system is to remain on the trailer. If the tire inflation system is removed, the hub must be inspected for contamination and corrosion. The hub and bearing assembly must be replaced if there is evidence of corrosion. If there is no evidence of corrosion, lubricant and seal manitenance can be performed and the hub reinstalled.
Contacts
Owner notification is expected to begin during june 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact utility trailer at 1-626-854-7215 or consolidated metco at 1-800-425-4827. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V102003.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.