The problem
Vehicle description: cutaways and stripped chassis with single rear wheels. The lug nuts can potentially bottom out on a shoulder on the studs.
The risk
If this occurs, there can be an inadequate clamp load to attach the wheel to the axle, resulting in noise, damage to the wheel and hub, or in extreme cases, loss of a rear wheel while the vehicle is being driven.
The fix
Dealers will replace the rear wheel attaching studs.
Contacts
Owner notification began may 15, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V115000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.