The problem
Vehicle description: passenger vehicles. Some of these vehicles have front seat shoulder belts that may twist, allowing the webbing to become jammed in the retractor.
The risk
When the shoulder belt webbing becomes jammed in the retractor, the belt may be unusable.
The fix
Dealers will inspect for the presence of updated front shoulder belt bezels and where necessary, install new front seat shoulder belt opening bezel kits.
Contacts
Owner notification began august 31, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V117000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.