The problem
Vehicle description: minivan. The sliding doors may not latch properly.
The risk
An improperly latched door could open unexpectedly while the vehicle is in motion. Under certain circumstances, a door could open completely. An unrestrained rear seat passenger could fall out of an open door of a moving vehicle and be seriously injured or killed.
The fix
Dealers will replace the door latch assembly on all odyssey minvans built from december 3, 1999 through december 16, 1999. Also included in this recall are approximately 1,612 odyssey minivans that had the latches replaced under recall 99v-158 or under warranty, that may need to have the latches replaced again. Owners of these vehicles will be notified by honda to bring the vehicle to their honda dealer for inspection of the previously replaced latch assembly. Latches with the suspect date code will be replaced.
Contacts
Owner notification began june 22, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact honda at 1-800-999-1009. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V119000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.