The problem
Vehicle description: school buses equipped with transit sliding pushout windows. Potential sticking and/or binding of the pushout window inner frame within the outer frame results in opening forces exceeding the requirements of fmvss no. 217, "Bus window retention and release."
The risk
Personal injury could occur in the event of a crash.
The fix
Owners will be provided with step-by-step procedures for modifying the transit sliding pushout windows to conform the fmvss 217 requirements.
Contacts
Owner notification began may 25, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V130000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.