The problem
Vehicle description: transit buses and bus shells. Some vehicles are fitting with a steering column adjustment plate.
The risk
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL.
The fix
Dealers will inspect the vehicles for an adjustment plate and will replace the adjustment plate if necessary.
Contacts
Owner notification is expected to begin during may 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 1-418-883-3391. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V133000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.