The problem
Vehicle description: passenger vehicles. An external spring in the timing belt tensioner could break.
The risk
The broken spring may get caught in the timing belt, resulting possible engine stalling.
The fix
Dealers will check the tensioner installed and replace it if the vehicle is equipped with the affected tensioner.
Contacts
Owner notification began september 28, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mazda at 1-000-222-5500. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V134000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.