The problem
Vehicle description: sport utility vehicles. The loading conditions on the vehicle's left side engine idler pulley can exceed the maximum calculated figure of the original design specification. The material of the pulley can fracture and ultimately fail. Failure of the pulley material can cause the pulley to throw off the serpentine belt.
The risk
This could result in a loss of engine auxiliary functions (power steering, water pump, alternator, air conditioning and ace).
The fix
DEALERS WILL INSTALL AN IMPROVED IDLER PULLEY.
Contacts
Owner notification began december 28, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact land rover at 1-800-637-6837. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Land Rover dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V142001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.