The problem
Vehicle description: low floor transit buses. These vehicles do not comply with the requirements of fmvss no. 108, "Lamps, reflective devices, and associated equipment." The reflex reflectors on the side, front (amber) and rear(red) positions are missing.
The risk
THIS IS A POTENTIAL ROAD HAZARD AT NIGHT.
The fix
The correct reflex reflectors will be installed.
Contacts
Owner notification began june 5, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact gillig at 1-510-785-1500. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Gillig dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V145000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.