The problem
Vehicle description: medium duty trucks. The steering gear box is mounted to the frame using a combination of two (2) mountings bolts with nuts and two (2) mounting studs. The two mounting bolts thread into mounting nuts that are welded to the inside of the frame. During vehicle manufacturing process, residual welding material from the welding of an adjacent bracket for the abs relay may have accumulated in the two steering gear mounting nuts.
The risk
This may have resulted in decreased torque to the steering gear box mounting bolts during assembly.
The fix
Dealers will remove and inspect the two mounting bolts for thread damage. New mounting bolts will be installed. If damage to the bolt threads is evident, new nuts will also be installed.
Contacts
Owner notification is expected to begin during august 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan diesel at 1-972-756-5500. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized UD dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V156000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.