The problem
Vehicle description: 23' travel trailers. The design incorporates all of the liquid storage tanks behind the axle, so that when the tanks are full or other materials are improperly loaded, trailer hitch weight is reduced.
The risk
The vehicle becomes difficult to tow at speeds in excess of 50 miles per hour.
The fix
Dealers will add additional weight to the a-frame of the travel trailer, revise the federal and weight labels, and towing instructions, and higher capacity tires will be added to accommodate the added weight.
Contacts
Owner notification began june 22, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-877-825-4782. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V169000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.