The problem
Vehicle description: class a motor homes, models 3602 and 3500. The 120-volt circuit ground wire that provides bonding from the power center and the generator transfer switch to the frame was incorrectly connected to the 12-volt ground bar.
The risk
This can lead to higher voltage within the 12-volt ground system and cause failures in the individual electronic equipment (refrigerator control, furnace control, radios, etc.).
The fix
DEALERS WILL RE-WIRE THESE MOTOR HOMES.
Contacts
Owner notification began july 31, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact coachmen at 1-219-825-5821. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V178000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.