The problem
Vehicle description: motor homes equipped with granning air suspensions. A fracture can develop at the attachment point of the cross member/bell crank and idler arm housing.
The risk
This defect may cause erratic or loss of steering control if the cross member separates from the assembly.
The fix
Tuthill is conducting the owner notification and remedy for this campaign. Repair facilities will inspect and add gussets to reinforce the cross member connection for the bell crank and idler arm. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact tuthill customer service number at 1-800-255-7824 or fleetwood at 1-909-351-7638.
Contacts
Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fleetwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V202001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.